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American InterContinental University [AIU]
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American InterContinental University [AIU]
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www.aiuniv.edu
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1.5 33 Reviews

American InterContinental University [AIU] Complaints Summary

4 Resolved
29 Unresolved
Our verdict: With American InterContinental University [AIU]'s very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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American InterContinental University [AIU] reviews & complaints 33

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4:26 pm EDT

American InterContinental University [AIU] multiple combat veteran stripped of pale grant

I was a student at American Intercontinental University. I was a Marine Corps sniper deployed to Iraq and Afghanistan. When I got out I wanted nothing more than to further my education to support my wife and two children in a deprived economy. When I made the decision to go with AIU online it was a huge mistake. Not only did my student advisor call me at all hours of the day, seven days a week, but they refuse to give me my $5500 pale grant that I qualified for through the government. Instead of paying me this in a lump sum they gave me $1300 and told me that a few months later I would be paid the rest. That pale grant was for the 2010 school year. I received the $1300 on 4/15/2011 and was scheduled to receive the rest today. I pulled out of the college because I realized how bad their program is and they stopped payment to my account. Regardless of why or when I pulled out of this so called "University" that pale grant was supposed to be for the year 2010 so why do I not get the additional $4200? When I tried to contact them I was not rude in any way but they disconnected the phone call. When I tried to contact them through live chat, they stopped talking to me. I was being extremely sincere and professional while asking them why my funds were cancelled and was denied any sort of answer. So now I will pursue this in a court of law. I highly recommend that any student looking for a college to attend, for the sake of your future, do not attend this school. You will be harassed via phone and e-mail and probably lose money. I had a 4.0 GPA until I had to start traveling for work and the school refused to work with me on any of these matters, so for the thousands of dollars I spent to get ahead in society, they took it right back and my GPA began to fall. This is another reason I pulled out.

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Debbievan
Chicago, US
May 07, 2013 12:40 pm EDT
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I never attended one online class with this school. The contents of their letter is a total fabrication of what happened. I only went onto American InterContinental University site for the virtual tour. In doing so I was maneuvered. I had no plans in enrolling in classes by the simple fact I had just been laid off, I had no money to invest into school at that time. Plus, I was attending Olive Harvey College, which I was eligible for financial aid with them. Where is AIU's proof I entered into their virtual class rooms? An assignment completed by me... How did I pay the $35.00? What form of payment did I use? Check, money order, (Visa, MasterCard)? They seemed to have so called proof of everything else that benefits them, not returning my money. I repeat, I didn't attend any classes. And, look at the time span July 11th-July 19th. Clearly, I had no intentions of attending classes with this school. And, no I didn't understand I was being forced into contract for classes. I wasn't even able to talk to a live person, after realizing I was being railroaded, I tried online and by phone. Lastly, I have had jobs between July of 2004 and now which I received refunds, why was this amount taken at this time, if I truly owed it from 2004, it is now 2013 nine years later? I question that by itself, and I am almost sure they have done this to others, just taking our money. In my eyes they have not proven I took any of their classes. Looks like they have attempted to charge me for looking! The Department of Education redirected my refund to AIU when in fact I didn't owe them.

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8:14 pm EDT

American InterContinental University [AIU] this company is a total scam

This company is a total scam. They lure you in by your desire to further or complete your education online. They tell you all this bull about how you can do this with your tuition reimbursement and how they need a $50 fee to process your application. They process you and then sign you up. You are supposed to have a financial counseling session, but the next thing you know, you are signed up and ready to go. They send you books, etc. in the mail that just arrive at your home. Then, when you think, ok, I'll try this...they hit you with a $4300.00 bill for 2 30 day classes. Yes, I said $4300.00 for 2 30 day classes. Then, when you question them about why you were not told that this was the charge prior to sending you books, etc...you are faxed your 'application' agreement which in small letters states that you agree to any and all fees! Is this not a rip off? I mean, they lure you in and then hit you with a big bill after you think you are only 'applying' to see if you would be approved. Get real. I only hope more people do not get lured into this school's(if it really is a school) crap. Also, when you tell them you are not paying, they tell you, well you know, you can't get a home loan, etc. because this is like not repaying a student loan. How over the barrel have they got you? Looks to me like it's no contest..

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1:25 am EST
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American InterContinental University [AIU] slander

I have to say this college is incredibly wrong. I have been looking for an online college to attend for my vet tech associates degree. AIU called me to find out what I was looking for and when I told them that I had already chosen to go with Penn Foster, the representive proceeded to tell me that Penn Foster is NOT an accredited college. That raised some concern, or course, so I double checked. I found, using the BBB.gov website, that Penn Foster is an accredited college! I couldn't believe that AIU would actually lie about another college just to try to convince me to go to them instead. I wonder if they realize that by doing so, they committed a crime by slandering another college? To be honest, I don't think they care and I hope that they will be sued! I AM AN AIR FORCE VETERANAND I INTEND TO USE MY G.I. BILL BENEFITS TO GO TO COLLEGE. IT'S MY ONLY SHOT TO FURTHER MY EDUCATION AND KNOWING THAT THERE ARE COLLEGES SUCH AS AIU THAT WOULD CHEAT VETERANS OUT OF THEIR HARD EARNED BENEFITS JUST SICKENS ME! HOW DARE THEY TREAT THOSE THAT PROTECT THEIR FREEDOMS SO SHAMEFULLY!

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9:07 pm EST
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American InterContinental University [AIU] sallie mae

I graduated from in 2004 with a BFA in Design. Prior to attending AIU, I attended a land based school with 3 years of undergraduate work in design. During my one year at AIU the financial aide process was suspect only when AIU told me that I had to come up with 1500 dollars or not graduate. Where this amount came from was strange because according to what I applied for I should have had everything I asked for in terms of monies to complete school. They told me Sallie mae was the only lender available and when I told them I would use my personal bank they said time was very limited (like the next day) and that if I did not pay I could not finish my degree program. I was very unhappy with AIU and Sallie mae and now I'm in rage reading all this stuff going on with AIU now. If AIU does not win its case and found guility then the right thing to do is pay back affected students only what we have paid in principle and interest to any and all lenders, allow us to transfer our course work to a near by land based school to get our degree and get the hell out of the education business. Seems fair.

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5:11 am EST
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American InterContinental University [AIU] student injured

In November 13, 2017 I was attending AIU on campus Weston Florida. I got injured inside of an one out of four elevators they had. As a heart person was born with "WPW" they new my health condition, after the accident took place I was temporary blind for 48 hours. AIU never called 911. Rather they put me in this room for 45 minute and made me signed a bunch of papers that I didnt know what I was signing, since I was temp blind. Anyway after every paper was sign they told someone to drive me to the clinic that was 5 minute away, yes this is how AIU treated student who have a heart history, when I arrived at the clinic they called 911 and I was rushed to the hospital and was diagnosis with a lot of stuffs. I suffered Major headache and back pain becaused when I felt inside the elevator that was shacking very fasted with me there was no handle/ nothing to hold on too. I passed out. I suffered serious damage and AIU refused to take responsibilities for the accident and the way they handle it, to this day I am fighting AIU to pay my doctors and hospital bill that is 1.2 millions. I want to know where's the justice. AIU is one of the worst school ever I honestly regreated attented there. Now Adding to my "WPW" heart conditions I have other conditions that I did not asked for.. American Intercontinental University Inc.
Place page
2250 North Commerce Parkway
Weston, FL 33326
[protected]
http://www.aiuniv.edu/South-Florida

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Red Bud, US
Dec 22, 2014 1:31 pm EST

I would like EVERYONE who has or had issues with AIU to send in a complaint to your State's Attorney General & the Dept. of Education - Inspector General ASAP! I told AIU I didn't want to take a class & finish my degree with them, and AIU took out a loan on my half. AIU told me it doesn't matter if I take a single class or not that I would still be charged the loan they took out without my approval. So, PLEASE send a complaint to the Dept. of Education - Inspector General & State's Attorney General ASAP! Thank you!

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truthalways38472
Chicago, US
Jan 09, 2011 8:41 am EST

Be aware of American Intercontinental University. I am an ex eployee and you do not want to know how they treat people at AIU. The accept everyone and sales people have to enroll 7-9 students every mth to keep their job. Some of these students don't even know how to write a basic sentence, not to mention writing an essay. It is pretty sad that people going to this school can get Financial Aid. The school needs to be shut down asap.

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11:48 am EST
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American InterContinental University [AIU] will not stop calling me

AUI will not stop calling me. I've told them numerous times that I was not interested. I don't know how my number got passed along to them. I had been on Careerbuilders most of the day looking for employment. All of a sudden I am getting calls from every online university that you can think of. I asked AIU to take me off their call list, they said they would, but still just keep calling. I have about four messages a day. I told them again last night. I am going to have to report them to the DO NOT CALL list.

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Staris Shaw
, US
May 10, 2022 7:04 pm EDT

I started schooling there and do not plan to finish due to the lack of learning what I actually wanted to learn. I told them I wanted to stop my course and they keep calling me and my mom from different numbers to talk to a "student advisor" and I have told them to stop calling me but they still continue. I just had twin daughters and I will start back with schooling SOMEWHERE ELSE after I have the time and money to. I have blocked and reported several numbers that they keep calling me from but just will not stop.

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Kal Tay
, US
Mar 22, 2022 11:08 pm EDT

I blocked the number that they kept calling me from. I check my block call log and I see 30+ calls as if they robo dial. I'm going to turn them in to the Federal do not call registry.

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NaptuallyLexi
, US
Feb 24, 2022 2:32 pm EST

They are SCAMMERS. They will keep calling you everyday from different numbers even though you asked to be on the do not call list. I withdraws in 2020 and they still keep calling me in 2022. DO NOT APPLY TO THIS SCAMMMMM

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Camadelle Cat
, US
Nov 10, 2021 5:03 pm EST

They have been calling me about 7 times today while I was at school. I finally answered when I got home and they started asking me about military benefits. I am not interested and don’t know how they got ahold of my number.

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jondoe83
Little Rock, US
Mar 12, 2010 11:27 am EST

i received one today! gosh so damn annoying getting calls from colleges! i just finished talking to one. i really hope they dont call me back!

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Staris Shaw
, US
May 10, 2022 7:05 pm EDT
Replying to comment of jondoe83

They most likely will keep spam calling from different numbers.

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9:43 pm EDT
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American InterContinental University [AIU] ripped me off of my degree & transcrips

My complaint is about a college that has a lot of complaints against them right now and I think they should be reported the Better Business Bureau. The School I'm talking about is AIU (American InterContinential Univeristy. This school is a money hungry [censored], who sole purpose is to get people like myself, that are in the active military to take online classes to obtain a degree whether it is an Associates or a Bachelors degree. This school sucks really bad. I enrolled in this school while I was deployed in Iraq. While I was there I had enough things to worry about, but getting my education online shouldn't be one of them, especially since I'm in the military. Anyway so I'm taking classes online to obtain my Associate in Business Adminstration. I'm passing each classes and it only took me about 11 months which is outstanding so I graduated and so forth and so on and I'm thinking to myself when am I going to get my degree and my transripts sent to me, so a month pass and I call the college and they told me that I owe a balance of $4, 400. A balance of $4, 400.00 that's insane. How could that have happened I had military Tuition Assistance to pay for my college which made my tuition free, and now I owe the school money how is that. They went on to say that Tuition Assistance only pay a small portion, which was bull...t. I did my resource. The school adminstrator sent me and email and it show that the school tuition rate was $250.00 per semester hour so how could that be. This school is full of it. I don't have $4, 400. to pay this school, furthermore now I can't get my diploma or my transcript release until I pay this bill off. Is there anyone that can help me. I fully regret taking this school online. This is a public service announcement for all the military personnel, and civilians as well, do not sign up for classes at AIU online. They are a ripped off and they thrive on hardworking people like myself to gain a prophet off of you!

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Update by Hugh Brown
May 06, 2009 9:57 pm EDT

i total agree

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cantaffordit
Lindenwold, US
Sep 25, 2011 5:24 pm EDT

I'm on the same boat. In 2005 I answered one of the online consumer questionnaires, and I said "I would like to go to college in the next 5 yrs" then someone kept calling my home but I am a stay at home mom with cronic health problems. Didn't think I could get a loan, I was being easily influenced to "sign up" by the sales guy for AIU.
I was collecting public assistance and had never recieved a loan. graduated in 1993 and had no college career but they gave me a loan miraculuously, when they shouldn't have. Fannie Mae did. I didn't work since 2001 Kmart cafe, I had no income. But needless to say they sent the same books every month and my computer was so slow, for the class. I got an A in labs by doing nothing and the bill got up to $5000+. When all I did was read the same books about Martha Stewart and Enron for two to three months and signed in to get homework assignment but couldn't do them because I wasn't learning from anyone, just reading. never seen a teacher nor did a lab?
How does this equal $5000 from me? Maybe I should have told someone sooner, but they could care less like me about this class after 2 weeks, now I can't get the money back from them to give back to Fannie Mae. I didn't recieve any checks from anyone but because I electronically signed the applications I owe them? I can't afford to pay them and feel rebellious because they did nothing but let the bill accumulate. Beware of the salepreson that doesn't know what he's doing to peoples life.

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American InterContinental University [AIU] - got a bill for $4,292.10 for not attending school

First, let me tell my military folks who are abroad if you want an education make sure it is not this college AIU! they are liars, manipulators and their staff is trained to get your money. Back in 2006 I was stationed on the USS John C. Stennis and I was in and out of port. We had to go to San Diego, CA a couple times to test the ship. I enrolled in the...

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American InterContinental University [AIU] terrible experience

I attended AIU Online a year or so ago. Due to family complications I had to drop out and am I ever happy that I did.

I recently re-enrolled in a school nearby. I requested a transcript to be sent to my new school. AIU has been on probation for YEARS! Credits won't transfer, this school is going to close because of this. I wasted time and money, I'm still paying for my student loans from this school and the classes I took mean nothing...I want answers why was I told this was an accredited university when they are and have been on the verge of losing it?

Don't waste your time on this school!

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apasserby
Chicago, US
Jul 04, 2009 7:22 pm EDT

I am NOT defending AIU, however, please realize that most community colleges also accept anyone who is able to pay for classes. Many times these schools only require a prospective student to take placement tests. AIU does require a prospective undergraduate student to prove that person has a US High School diploma or equivalent. With regard to transfer credit, it is always up to the school to which one is transferring as to whether previous course work is accepted. No school ever guarantees course work will transfer. AIU is accredited and always has been. Yes AIU was on probation for 2 years. AIU has recently switched accrediting bodies moving from SACS to NCA. A word to the wise, always check out any school thoroughly before enrolling there.

a neutral observer

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kjsangel
Reynoldsburg, US
May 26, 2009 7:07 pm EDT

I am four classes away from graduating from AIU. I am not sure how the credit transfer process will work, but I do know that AIU standards suck. They let anyone into their school. I am not proud to say that I am graduating from AIU. There are so many uneducated people getting degrees just because they pay tuition. Getting your degree should be based on the knowledge aquired while attending the school. It makes me sick!

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Yaright
Spring Hill, US
May 26, 2009 6:35 pm EDT

I don't know where you get this information. AIU is an accredited school they are not at risk of losing it either. get your facts right. Only reason your credits wont transfer is that's the new school course don't match to the course offer at aiu.

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1:43 pm EDT

American InterContinental University [AIU] ripped off!

This school is a joke! My whole entire experience with them lasted no longer than a month from my initial interview thru getting thrown out of school housing! Now I have a $5, 000.oo loan on my credit! I went in hoping to make steps toward a better future with their "art" program and they took advantage of the fact that I had to come to L.A. alone because my mother is on permanant disability and could not travel!

They told me they would help me out and walk me through all the "financial aid" a week after I was there I got a phone call that I was "accepted" and I could move into school housing. (Which turned out to be run down apartments in westchester!) I moved in with 2 other girls with similar stories! For 3 weeks I walked around the school with no real schedule and no one to help me! They shuffled me and my roommates around and made us feel like we were the stupid ones! On the 3rd week of us being there they called us on the phone and said we didn't "qaulify" afterall for financial aid and we had the weekend to get our stuff out of the student housing building or they were going to bring a sheriff and put a lock on the door! I was from northern california while the other girl was from nevada and the 3rd girl was as far away from home as tennessee!

We ended up on the streets with NO ANSWERS, no returned phone calls and now all 3 of us have a $5, 000.00 loan on our record that none of us can afford to pay that is just RUINING our credit!

This happened when I was barely 18 yrs old. Now, that I am 24 and I realize this is not only something that has happened to me and my friends, but to other people, I will be fighting tooth and nail..THIS SCHOOL IS A THEIF IN DISGUISE! DON'T LET THEM RIDE ON YOUR DREAMS TO FILL THEIR POCKETS!

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American InterContinental University [AIU] - fraud

I completed my Associates degree at AIU online. When I enrolled, I was asked to fill out all types of paperwork as usual and for a financial aid status. Financial aid told me ( I cannot recall names) via e-mail and over the telephone that I was eligible but they could only inform me after all paperwork was filed. I could not start class without it and I...

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American InterContinental University [AIU] - probation

Warning!! If you are thinking about enrolling at this school, better don't. This career college is currently at risk of losing its accreditation because of its unethical behavior and low quality programs. Don’t get fooled.

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American InterContinental University [AIU] - fraudulent school loans!

I signed up to go to College online to save money, and I ask for a grant and the college AIU told me I was too young, but they signed me up for govt assistant. I told them I and my mom did not want to spend a lot of money, that we could not afford. So I depended on them to work with me on the paper work, and do what they said. I signed a letter...

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