SUBMIT A COMPLAINT

Airwalk / Poor quality

United States

I am writing with regards to a recent purchase made on July 6th, 2015 from Sports Direct UK. I would like to return the item I bought as it is poor quality, which I find unacceptable. To explain in more detail I purchased a pair of Airwalk Brock Junior Skate Shoes £17.99- size 6 for my 11 year old son on 28/06/2015. He wore them for the first time yesterday for 2 hours. While he had them on he rode his scooter for approx 20 mins, on his return the centre of the sole had completely worn away where he had pressed the scooter brake.
I returned them to the store today to be told, this happens all the time (!!!) but trainers aren't sold for using on scooters so we had mis-used the shoes.
He had his previous trainers for 10 months and rode the same scooter daily and the sole is completely unmarked.

Al
Jul 6, 2015

Post your comment