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airtrans airlines / seating for families

1 United States Review updated:

we scheduled a flight to orlando from philadelphia 02/10/08 to leave on 10/03/08 and come back 10/12/08

the 10/03/08 flight was fine completely

and the 10/12/08 flight my family was all seated in row 10, 14and 25
unfortunately one of the three of us is a 12 year old female which should not be sitting with strangers for 2 to 2 1/2 hours
this was flight no 624 out of orlando on 10/12/08 to philadelphia

my husband and i tried to get someone to trade seats and did speak to the people in the airport but there concern was more on the extra people booked with out seating

unfortunately we have to rethink any flight arrangements with your company my child is more important than any savings

douglas and sheila sutton

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  9th of Nov, 2008
Agree Disagree 0 Votes

Do you not understand that you are not the only family/passengers traveling? Seats are given to the ones who check-in first. Some people even pay to reserve a specific seat ahead of time. If you come early and check in, the better chance you have of getting the seats you want. Next time, get to the airport a little earlier and check in on the kiosks, you can pick your seats there...very easy.

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