Airtel — unauthorized deductions
Number : [protected]
I had taken this number for voice calling only but airtel activated some basic internet pack and kept deducting charges. When i came to know about deductions, i called customer care and asked about deductions. They told me that the pack has been deactivated now and there wont be any deductions any more. I also received a message about deactivation of pack. I also received call from porting service of airtel that i will be credited 50rs back. but neither i received 50 rs back and neither pack got deactivated. my balance kept deducting. i called customer care again and they said they don't have any record of earlier deactivation.
When will airtel stop scamming people by activating packs on number without any requests? and when will apathy of airtel customer care executives stop? should consumers keep buying prepaid numbers of airtel even after knowing that all these issues with airtel are ever so pervasive?
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