The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Airtel Prepaid Connection / no incoming calls from land lines to mobile, no sms after chargeable call, etc.

1 India Review updated:
Contact information:

The new 9008151xxx series from Airtel already issued to the customers having the following problems.

1. Unable to receive incoming calls from land line numbers from other states.
2. After calling and ending the call, no automatic sms for the chargeable call which is going to give duration of last call, call charge, available balance, expiry time etc.
3. Unable to send msgs from internet.
4. If available balance is low, say eg. Rs. 20, and if we do call by this time, IVR response says that the available balance is Rs.20 followed by Rs.100 followed by Rs.140 followed by Rs.1000 etc.

Already informed to customer care executives and one of the experienced technical team members told that I have to dial *123 from my mobile without followed by # key to get the automatic sms for the chargeable call. I did and after keying *123 and dialing it I came to know that "the number you have dialed is invalid, pl. check the number and dial again"...

How good to see such an experienced technician saying something which is an invalid information and at the same time its good to see that the person is working for Airtel. This indicates that a person who is having poor technical knowledge can able to survive with such a companies like Airtel.

I'm happy to have a Airtel prepaid connection because at least it is providing food for so many persons who are not having any knowledge and working with good designations at Airtel. What a worst network it is... And fyi that Its already three weeks has been completed but with the same outstanding issues.

Hmm, Airtel... One of the worst network providers in India for the year 2008.

Sort by: UpDate | Rating

Comments

  • Sh
      7th of Jul, 2008
    0 Votes

    100 % accurate information has been provided for which I too experiencing the same issues. Even I'm missed some interview calls from major companies because of no incoming facility from other state land lines.

    Airtel...Not only one of the worst network providers for the year 2008 but for the year 2009 too, as because already three weeks finished, still they are working on it as per the customer care executives information.

  • Na
      7th of Jul, 2008
    0 Votes

    I do agree with this as because, when ever we call for finding out the status with regard to the above said issues, the customer care executives says that, " this is so and so, how may i assits you",
    followed by "presently the server is down, pl. call after one hour". And good to see that the servers are busy even at mid nights.

    What a blady network and worst services from Airtel.

  • Dr
      8th of Jul, 2008
    0 Votes

    DEDUCTION WITHOUT KNOWLEDGE.







































































































    Dear Sir from BHARTI /Airtel.
    My Airtel Prepaid cell No-------- 98152 96682
    Its 5 year old connection.
    On 6/62008 I got a SMS from 303049 -- Thanks for subscribing RTRB service. I never requested for this. Even I hav'nt Hello Tunes service with me. I never wanted this service RTRB. Ring tone ka Maharaja etc.
    6/62008 I called Cus care 12. Lodged complaint .
    Complaint No. -- 0606250234.
    No reply or action taken . rs 49/- deducted from account, 726.78 were in my account.
    Never used this service, as I have not HELLO TUNES with me.Neither I was told how to get it deactivated.
    On 7/7/2008 -- SMS from 303049 service subscription 30 mnts renewed. 49/- again deducted.
    Called 121 I requested to debit Rs 98/- ( 49+49). But I was told by Mr. SARVESH at Mohali to unsubscribe now but amount deducted can not be debited back
    PLEASE DO THE NEEDFUL I HAVE BEEN CHEATED BY AIRTEL. I AM PLANNING TO WITHDRAW THIS NUMER AND OTHER TWO NUMBERS (AIRTEL) WITH ME. I was not expecting this from BHARTI. Really astonishing.
    One of your permanent customer
    Dr Paramjeet Singh
    drparamjeet@gmail.com

  • Lo
      7th of Aug, 2008
    0 Votes

    Thanks! sir problem is solved... i called to customer care and taken the complaint no. service deactivation is in process..

    Regards:
    Lokesh Goyal
    www.lokesh.info

Post your comment