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Airtel Prepaid Card / my number disabled for want of documents

1 India

I have taken airtel prepaid card under plan 495 for life time validity. At the time of taking card i have submitted application form along with xerox of pan card and my voters card for address. In fact retail card seller was not ready to give card without form and all documents. He has given me card only after submitting all documents. My phone was activated. Later on i received message from airtel that you have not submitted documents and submit it within 8 days. Unfortunately this message was seen by me very late. Now i have submitted documents but the retailer says your number is deleted for ever.

How airtel can delete my number when there is no mistake on my part. I have submitted documents at the time of taking card only. Also i am ready to submit copy of documents if required.

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