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Airtel Postpaid Mobile Service - Mumbai / unilateral withdrawal of sms pack

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sms pack was given at Rs.50 per month for 2000 sms in jun07. It was withdrawn after 3 months without informing me. Airtel did not inform that it was a limited period offer at the time of subscription or any time thereafter. Without any intimation about discontinuation, it started charging normal sms charges.

On non-payment of additional charges, it has disconnected service to my number.

I am willing to pay regular charges since the date I came to know of sms pack withdrawal but not for the period when i was not aware of it. But Airtel wont listen.

Pathetic attitude. I have switched to another provider.


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  20th of Apr, 2009
Agree Disagree 0 Votes
As a consumer, you shold flag this to appropriate authorities. This is a business gimmick that these companies always play. They make you into a bad habit and ask for payment when you have fallen habitual to the same.

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Bharti Airtel Logo Bharti Airtel
Customer Care Service
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1400 Reviews
20, Sarakki Main Road, JP Nagar 1st Phase
India - 560078
+91 11 4666 6100
+91 11 4666 6411
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