Airtel / Infomark Solution / informark solutions scam
Authorized Dealer of Airtel "InfoMark Solution Malad mumbai" have cheated me.
They call me claiming that they are calling from Airtel, offered a post-paid connection (currently i am using Airtel-Prepaid connection). I agreed, for the connection so they send their executive on 30th Dec 2006, to give me SIM card and collect the documents.
I paid him 600Rs. and he told me that SIM will b activated in 3 working days. When i contacted them after 6 days. They told me that, Airtel wants some other address proof as a document, and they will be sending same executive to collect document. For 10 days no one comes.. i some how manage to send my document to them. I submitted copy of leave n license agreement of my house. Now its more then 16 days and my SIM is still not activated... With lots of efforts i was only able find out that these agents are not from Airtel but from Infomark solution
When i try to contact them, they don't even answer my call.
I contacted customer care number 121, They told me that their is no record of any such application and asked to contact the Agent/dealer who gv the SIM card.
They never pickup my call....
Name of the Agent who call me for postpaid connection is "Pinky" - [protected]
Their team leader's Name is "Neha" - [protected]
Agent who collected my document n gv me card is "Pretam Shetty" - [protected]
Plz can anybody tell me Where should i go.. how can i get refund... i don't want Airtel postpaid connection now....From Where can i get my MONEY BACK
Should i report it as a scam in police... or should i go to consumer forum..
If this is the service Airtel providing now... what should i except from them people in future....
Airtel will loose many of its customers because of this "InfoMark solution"!
So guys beware of InfoMark Solution and Airtel
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