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Airtel India / verification

1 India

I got a prepaid sim from airtel on 12/05/2011 & the no. is [protected].I got a verification call on 14th & the lady asked me what was my fathers name & I told her my fathers name.The id proof i had given was my car driving license & i have my husbands name on it. On 23rd I rec'd an sms stating "we were unable to verify details of ur airtel no.thru telephone verification & that my no.will be restricted." when i called the customer care, they said there was a problem in the telephonic verification & it did not match.I gave another copy of my id proof to the dealer & he went to airtel office personally only to know that my sim has been barred from services.WHOEVER calls up for verification should be EDUCATED to atleast ask whose name is given in the id proof & then ask for the name & not to take things for granted...Now we are at a fix for NO fault of ours...pls advice what has to be done ...

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