I am prepaid customer of airtel since one year. Presently I am residing at ranchi, my mobile no is 09934523425. I am facing a serious problem and airtel is not listening to my problem. My problem is, when I am dialing 121 to talk to customer care, I am only able to browse up to 4th option but customer care spokesperson is available at 9th option. I am deprived of talking to the customer care executive. I just want to activate my facility again.
Its more than a month I am facing the above problem. I have already talked to local customer care at main road ranchi (Besides vrindavan) thrice but they are not solving my problem nor paying attention to this problem. I have then wrote a mail to the local nodal officer at bihar-manish. Ranjan1@bharti.com, but I received no reply or any action from him. This problem is not only with me but a lot of airtel customers around me. So I feel the need to let you know and be aware of the service given to the people at ranchi.