This is with regard to my Airtel Prepaid connection number-[protected]. Today i.e. 27th of November 2006, it was my last day including grace period to recharge my number. I went to many airtel dealers who could use the Easy Recharge Facility to recharge my number but they are saying that the Server is down for the whole day and they are unable to do so today. Currently i am on Lifetime plan(monthly recharge of Rs.99) with balance of Rs.395.
I want to register my protest and ask the company to take serious and effective steps to refund my balance as it is completely their fault. They are taking their customers for granted.