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Airtel / airtel prepaid outgoing stopped without reason

1 India
Contact information:

Hi,

My name is venkat.My mobile no is [protected](mumbai).
iam using this no from last 1 year.
from last 5 days iam facing problem with outgoing calls.
daily i am trying to connect and give the complaint to customer care.but its no use.every time they told with in 24 hours ur problem will solve.but many hours went out.
still my problem is not solved.customercare excutives directly cut the call irrespectly.
its a very bad thing which i am facing from last couple of days.
with this simple thing we cant change the number becoz i am using from long back...

what is the solution for this problem?
why Airtel customer care excutives behave like this?

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