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Airtelabout sim card it can't save contacts

1

I am the customer of your company since last 1.5-2 years. recentlyI lost my mobile, so I got new mobile & oldest number.My mobile number is [protected].Now the problem is that I can't save contacts in SIM card.
When I complained to the customer care executive they said that this is not our respoinsibilities.You purchase new card.

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