The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Airsoft GI / Do not purchase product from this company

1 United States Review updated:

Do not purchase product from this company. They do not stand behind their merchandise. My son’s gun fell apart on the third use and injured his finger. I spent 8 months trying to get the company to take responsibility for selling a defective and dangerous product. All I wanted was a refund in exchange for the gun so they could analyze the gun and improve safety/design or pull the item off the market. They refused and hid behind a “48 hour dead on arrival warranty”. PLEASE, do not take the risk that your child too could be injured by a dangerous toy. The gun was $200 retail and cheaply manufactured (made in China). Airsoft GI’s customer service is inferior and dishonest. Patronize another retailer who truly cares about their customers and stands behind the products they sell. Airsoft GI does not care about their customers or their safety!

Sort by: UpDate | Rating


  • Sa
      2nd of Aug, 2011
    0 Votes

    I totally agree with your complaint ! This retailer is a total scam. I have already contacted the A.G's office in California.

Post your comment