Airportrentalcars.com reviews & complaints 3
Keywords
business trip customer agent help inexcusable invoice rental car charges resent reserved response used airportrentalcars car rental fees gas hertz money charged paid prepaid problem taxesNewest Airportrentalcars.com reviews & complaints
Website no longer allowing me to enter discount, corporate or leisure code
I have used airportrentalcars.com many times. I would like to continue to use it because I love it. I noticed that your website is now different. When I try to book a car I would put in my discount code like a corporate or leisure code. However it looks like that is taken off the website. Is this actually the case or is it in a different area? If it is taken off, why? Without being able to put in a discount code I will no longer use this site. Please let me know. Thank you, Freddie Dutrieux
Desired outcome: To be able to enter a code on the website and receive a discount on a rental car like the website used to offer.
hertz car rental at jfk airport through airportrentalcaars.com
9/20/18 - 9/25/18
Rented a car from Hertz through Airportrentalcars.com. When I turned the car in Hertz charged me taxes and fees which I already prepaid through airportrentalcars.com.
How do I get the money charged me by Hertz for the taxes and fees I already paid for?
airportrentalcars trip number [protected]
hertz conf number H7814878067
Through Hertz I did buy the prepaid gas and had no problem paying for that.
I do have a problem paying for something which I already paid for
Suzan
The customer agent's response is highly inexcusable.
Airportrentalcars.com invoice showed 2 rental car charges for my business trip when I had only reserved and used one. The first customer agent was very helpful. Unfortunately, I had to call again since the invoice that was resent still showed the two car charges. This time, person was of no help. The customer agent's response is highly inexcusable.
Contact Airportrentalcars.com customer service
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