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AirClimber Xpress
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www.airclimberexpress.com
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4.0 8 Reviews

AirClimber Xpress Complaints Summary

6 Resolved
2 Unresolved
Our verdict: You can expect a very good level of service from AirClimber Xpress. To navigate their system effectively, thoroughly understand their service scope. Check online forums and review sites for others' experiences. When contacting customer service, clear and concise communication can help resolve your issues faster.
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AirClimber Xpress reviews & complaints 8

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ComplaintsBoard
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9:42 am EDT
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AirClimber Xpress Mentirosos y manipuladores

Son unos mentirosos, hable hoy 25 de Octubre de 2012 con Jaime Eduardo Campas y fue un engaño . Despues de hacerme la oferta y decir que pagaba 14.95 sin envío y tomar todos mis datos de la tarjeta, me dice que me hace una mejor oferta de 60 días para probar el producto y pagaría 137.94 que si me gustaba lo llamara a el y sino lo llamara igualmente para cancelar. Le pregunte entonces hago un solo pago completo después de los 60 días? Me dice que si. Ok, le digo así tengo tiempo para poderlo probar pagar en un solo pago. Revisé mi cuenta en el banco y ya en 10 mts habían cobrado todo!
Je, Je ahi viene la cosa, nadie me puede ayudar a resolver este fraude, Hable con Juan Slinovish, Miguel Solo, es supuesto manager Carlos Salas nunca apareció, hable con vendedores y servicio al consumidor . hice muchas llamadas hasta que hable otra ves con Jaime Eduardo Campas y me dice que yo entendí mal, no amigo Tu eres un mentiroso manipulador. No se del equipo y no quiero saber. Lastima que no leí los review antes. Mala experiencia, pero espero que otros sepan.

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12:08 am EDT
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AirClimber Xpress LIARS

Then call the Air Climber, I wanted to think in a few days, Miguel Castillo called me to make an offer of $ 159.00, paying a money order ... then to buy this product convenserme my nightmare began. These people began to call almost every day to remind me of the payment and the name of who paid the money order. The delivery of this product would be done on Monday and came to me with the Air Climber on the Friday before. all this started to distrust and then I saw this website where I could read all the reviews for this product. and decided not to buy this crap ###. but now it turns out the claws removed and placed on the defensive, that they will have legal problems, and that is my business because the product has been sent ... have been bullies and liars, on Monday and was told to call Miguel Castillo was free and at the same time Michael was calling me, but I convinced him that these people are fraud, THANKS TO ALL OF YOU AVOID BEING PART OF THE IDIOTS !

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Judyswe
, US
Nov 29, 2010 4:57 pm EST

I didn't get what I payed for . I have called the customer service number and the returns number and they don't under stand what I am saying. I SPEAK ENGLISH . I would like to hear an English speaking customer care person.

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Lana
Coto de Caza, US
Mar 07, 2009 11:22 am EST

I bought this product and paid $150.00 After about 4 months it started to lose air then it lost air altogether. I called the company and they said sorry out of luck, you have had it too long. It is a piece of crap and the company ios an unprofessional scam.
DO NOT BUY THIS ITEM !

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3:45 pm EDT
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AirClimber Xpress Sold an upgrade for free shipping that doesn't even exit

They offered an upgrade, 400 lb. limit weight over their advertised unit of 300 lb. max. If you upgraded you got free shipping. When the merchandise was rec'd it had stamped on the bottom 300 lb. max. When I called to tell them about it, they said that they would be sending me an RA# in the mail for returning the item and they would ship out the professional one. I talked to James, with a foreign accent. Three weeks later I still had not rec'd the RA# and so I have been calling for the last week. When I finally got somebody, it was again James, I think he is the only one answering the phones. He during THIS call informed me that they only have one model and refused to listen to me whenever I was asking him why then did the ordering agent sell me the upgrade with free shipping. He informed me that they could give me $29.95 credit if I wanted to keep the model I had or I would have to return it on my own dime in order to get full refund of $164.95. I told him that that was not a deal and he came up with a credit of $64.95 if I kept the current one but that I would not be allowed to contact them anymore regarding this issue...SCAM!

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Is AirClimber Xpress legit?

Our verdict: AirClimber Xpress's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate AirClimber Xpress's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

AirClimber Xpress earns 62% level of Trustworthiness

Good Credibility Notice: AirClimber Xpress rated around 62% by Complaints Board. Generally safe, but exercise caution in information sharing.

By resolving 75% of 8 negative reviews, AirClimber Xpress is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Airclimberexpress.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the airclimberexpress.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • AirClimber Xpress protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to AirClimber Xpress has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with AirClimber Xpress has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We conducted a search on social media and found several negative reviews related to AirClimber Xpress. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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11:39 pm EDT
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AirClimber Xpress DANGEROUS!

This product is extrmely defective and dangerous. My husband used it one time and the rubber strap came off and smacked him in both eyes from floor level causing hemorraging and severe lacerations to both eyes. Also sweleling, brusing and black eyes. His head hurts severely and it has caused disorientation. (If the bleeding does not stop he will have to be sent by ambulance to Spokane to a hospital 70* miles away.) Our eye doctor met us at his office soon after the accident and said it was severe injuries. He has to go back tomorrow and all next week. He cannot return to work for at least a week and our family of seven depends solely on his income. He is currently on three different eye drops and prescription pain meds for pain and there is no telling what his doctor bill will be. DO NOT BUY THIS PRODUCT!

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6:07 am EDT

AirClimber Xpress Fraud

Fraud! I have never even heard of air climber, and just got their climber in the mail!

They somehow got my CC# and charged me $161.91. I called and they seemed to "want" me to file fraud with my CC company or bank. It seemed like part of thier scam. I asked them why they didn't want to just give me a return Ath #...why do they want me to file fraud? But they did give me a return # and I will need to pay return shipping ...maybe $25. But they are crooks, so why should I trust them to give me my money back? How many other items are being change to me? I will need to talk to the bank and have my card cancelled. What a crooked world we live in!

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10:31 pm EDT
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AirClimber Xpress Junk

BUYER BEWARE--more like BUYER STAY FAR, FAR AWAY FROM THE AIR CLIMBER!
I purchased the Air Climber and it arrived at my door in a few days. Within 20 minutes of opening the box, it was broken. Mind you, it had already arrived to me in a questionable state--looking used. It was difficult to inflate the bellows. The cheap plastic brackets that hold the bellows in place under the step already had a few broken ones. I inflated the bellows (not easy to do) and was ready to step on. But since a few of the brackets were already broken, the pedals would not stay in place, which made it crack the bellows in 2 seconds when I got on. I hope I can get my money back!

This product is a cheap piece of plastic. Absolute garbage --DO NOT BUY!

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8:51 pm EST
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AirClimber Xpress fraud service offered through this company

I PURCHASED A AIRCLIMBER FROM THIS COMPANY AND ONCE SALE IS FINAL THEY OFFER A VALUE PLUS CLUB MEMBERSHIP I NEVER RECEIVED ANYTHING FROM THEM AND THEY HAVE BEEN DEBITING MY ACCOUNT 24.95 AND THE ABCLIMBER CO GIVE YOU A NUMBER TO CALL AND CANCEL [protected] AND WHEN YOU CALL THIS NUMBER IT DIRECTS YOU TO THIS WEBSITE. I CALLED ABCLIMBER TODAY 12/08/09 TO TELL THEM THEY ARE PROMOTING A FRAUDULENT COMPANY AND THEY SAID THEY ARE JUST A THIRD PARTY AND THERE IS NOTHING THEY CAN DO IF YOU PURCHASE A ABCLIMBER DO NOT SIGN UP FOR THE VALUE PLUS PROGRAM ITS A FRAUD AND WHEN A COMPANY LIKE ABCLIMBER PROMOTE A FRADUDULENT OR ANY OTHER COMPANY THEY SHOULD BE HELD RESPONSIBLE ALSO.

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Santos G. Pineda
Glendora, US
Apr 29, 2012 6:42 am EDT

Acoso de llamadas sobre otro producto que tenia que recibir sin yo saberlo, el cual era sobre la primera compra que hice, en ningun momento se me informo sobre ese segundo paquete, ahora me estan exigen que cancele cantidad de $800.00 dolares me han acosado un supusto sujeto llamado Camilo Martinez haciendose pasar por abogado de una agencia de coleccion con el nombre de CENTROAMERICANO DE RECAUDACIONES DEL GOBIERDO exigiendome un Money Order por la cantidad de $ 285.00 dollar a nombre C.A.R.G.O. al yo cancelar esa cantidad me entregan un certificado de cancelacion libre de deuda, se me dijo que para el dia 1er.de mayo lo vendrian a recoger, luego de esa llamada del Sr. Camilo Martinez me han llamado tres personas mas la ultima persona que me llamo dijo ser Jorge Sanchez el presidente de la compania C.A.R.G.O., diciendo que ellos trabajan para el Gobierno del los Estados Unidos de Recaudacion de deudas, amenazandome que la deuda total era $ 1, 800.00 dolares, la cual se deducia pagar $280.00 y quedar libre de deuda por el supuesto paquete que dicen tener, la cual se me movia la fecha de cancelacion al mayo 5, 2017. Todo me parece un fraude porque yo le dije que si cancelaria desde la primera llamada y me siguieron llamando, pero verifique que el Sr. Camilo Martinez y no esta Registrado en la Barra de Abogados de California como el me lo confirmo con Licencia No.[protected], me han dado dos Numeros de Registros diferentes los cuales son #[protected] y luego Sr. Carlos Ramirez Registro de confirmacion #1853, ellos mismo dan a entender que es un FRAUDE . Agradeciendo el seguimiento y la investigacion que se le haga para que no sigan aprovechando de las personas como de mi lo han querido hacer
Att. Santos G. Pineda
Tel. [protected]

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6:34 am EST
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AirClimber Xpress Scam

I purchased the Air Climber because the advertisement lead me to believe that it was easy and not hard on your joints because of the "Step On Air" concept. This was not so, I experienced a bit of pain in my knees. When I called to return it the operator was rude, saying I should have consulted my Dr. first and that the commercial does not state that. She was also snippy when I discovered that out of a payment of $49.49 I will only be receiving $24.54 back, stating that "If I had paid attention to the commercial I would have noticed that Postage and Handling were not included in the return", it was up to me to get it back to you. She became nasty and hanging up on me! I called back and asked for the supervisor, the 2ND operator wanted to know why and would not let me speak to her until I told her why. As I began to talk to the Supervisor she cut me off before I even explained what had happened and told me not to interrupt HER from speaking and she began to attack, by saying she listened to the call and that vulgar language was used and when I tried to interrupt her in my defense that I did not use vulgar language and ask her if she was sure she heard the correct call she began to yell at me. I had really had it with your company at this point so I yelled right back at her stating that she was just as rude as the operator and she hung up! This terrible experience with your company and your tactless and rude employees is a Disgrace, I Will Not Ever Purchase a Product Made By Or Carried by Your Company After this ugly Encounter. I Will Make Sure Not to allow anyone I know Buy Your Products as well! This is Very Poor Customer Relations and a Great Way to do Business! Really a wonderful way to conduct Business and make your customers want to came back and buy more stuff from you!? No Way Not Ever Again I Was Treated Like SH ..!

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narvaezmnd
alto, US
Feb 24, 2011 12:49 am EST

You know, I bought the air climber about 5 days ago and my knees hurt really bad! so I am not sure what to do? I do exercise and my knees never hurt me as bad as after I started using the airclimber email me so we can talk garcianar@frontiernet.net

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