SUBMIT A COMPLAINT

Aircel Online Recharge / recharge shown successful online, but die not receive any balance.

West Bengal, Haldia West Bengal, India Review updated:
Contact information:
Phone: 9739836042

Have done recharge of Rs 108 thrice, to Bengal Aircel numbers. Recharge was shown successful online. Money got deducted, but did not get credited to the phone balance. When enquired about it from the customer care, ignored the fact that any recharge was done. Strictly did not want to provide any service. Ill-behaved, said, "Sorry, we cannot help", and even did not transfer the call to any senior or any manager. Denied to provide any e-mail ID where I can send the transaction proof. Very very poor service. Incapable employees. Literally want to discontinue the use of aircel service. Want my money back.

Aircel Online Recharge

Ar
May 13, 2015
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Comments

  • On
      14th of May, 2015

    Hi Arpita Samanta

    Thank you for reaching us at Social Care.

    We have forwarded your complaint to the concerned department

    and we will get back to you shortly with further updates.

    Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

    this matter.

    We assure you a quic k resolution and the best of services at all times.

    Thanks & Regards

    Customer Service Officer | Social CareTeam

    Email us @[protected]@aircel.co.in

    0 Votes

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