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Aircel / money deduction without my permission

1 India Review updated:

Respected sir/madam

Music connect was activated on my mobile without my permission and 15 Rs was deducted. I deactivated through my mobile and a message came showing it has been deactivated.
Then again 7 Rs was deducted with a message music connect activated on ur mobile. I requested for deactivation my no is 1-[protected]. In spite of this request again 30 Rs was deducted from my balance. We talk to customer cell for
refund of my money and they assured us that it will be returned ref no is 1-[protected]. The person from customer care told me it will be refunded on 19 november till 8:40 am .But now they are saying it can't be refund.
First of all without my permission RS 15, Rs 7 and then Rs30 was deducted from my balance and u people are not refunding it...Why????

Sunita Singh

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