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Aircel / aircel prepaid/excess roaming charges for sms

1 Aircel, Hyderabad, India, Saudi Arabia Review updated:

Dear Sir,
Presently I am in Saudi Arabia, I send one SMS today to India using my Aircel prepaid. Tha SMS is approximately around 5 words, but the SMS cost me 114 Rupees.
When I reached Saudi Arabia, I received one message from Aircel that the roaming charge for one SMS will be 15 Rupees.
Please check the matter and return the remaining 99 Rupees.
Regards,

Mo
May 17, 2017
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Comments

  • Ai
      18th of May, 2017
    0 Votes

    Dear Mohammed Muddasiruddin,

    We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

    Aircel No.:
    Date & Time of sending the SMS:
    Sample No.:(on which number SMS is sending):

    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Media Team

  • Ai
      26th of May, 2017
    0 Votes

    Dear Mohammed Muddasiruddin,

    We hope your issue has been resolved. Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

    Thanks and Regards
    Aircel Social Media Team

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