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AirBNB / dishonest and disrespectful manner

Welland, ON, Canada

The dishonest host is christina, her apartment is central, beside subway, indoor pool
Apartment - shared room & middot; davisville ave, toronto, on m4s 1g3, canada.
After an email agreement of alternated booking, I got a sudden notice from the host that the availability is gone because she assume I have changed the date and approved another new reservation on the date we had a agreement on.
Apart from the dishonest behavior and business, when I was requesting the compensation for my loss of the service fee and the inconvenience, she started insulting me and accusing me as "harassing" her and refused to refund me the service fee.

This is not just about the money, it is about the dishonest and disrespectful manner.
I am serious about this complain and I want an explanation and an apology!

AirBNB

Wi
Feb 25, 2014

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