SUBMIT A COMPLAINT / airport transfer

Kuala lumpur, Malaysia

I have booked and paid for the airport to hotel and return.when I arrived at the bus counter they can't find my booking even though I gave them my voucher number and reservation. This is so stressful as we arrived late at night and the last bus leaves soon! In the end they let us board and took us to the arranged destination. When the time comes for us to fly back to Malaysia we had to pay for the transfer to airport. Now I have sent my copy of the tickets to Airasia by email but it was not deliverable. I wish to be refunded.
Here's my flight details ---
Booking no..WFY62V
flight...D7 523

Nov 30, 2017

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