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AirAsia / service

Semenyih, Malaysia

I have to complain on the service of a staff who name haris. Which is handle checking on boarding station for ak 6308, 6.30 am. this guy service is super duper bad attitude at all.

We are waiting for boarding on j17 and suddenly we receive final call and it was changed to k4 gate. But we never received the changes inform. So we(4of my family members, include 50++age) run all the way, and reach the new boarding gate. When we talk softly and gentle complain to a girl staff, the guy (haris) is shouting to us, is air asia service like that??????? No sorry, no appreciate but shouting. It make me very disappointed to this kind of service.

Hope the top management can change those staff like this. The service make ppl disappointed.

Ka
Sep 14, 2017

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