AirAsia / refund for cancellation (airasia cancellation) still not received after 4 months

bangkok, TH

Air asia cancelled flight in december told me refund would be on the way in approx a month. Since then I have called many times and many "e-forms" have been submitted.
The last case number was cas-[protected]-xyzhjv.
Let me know if you need further info please
Needless to say am very frustrated with their systemin in place for this
Almost seems criminal that a reputable airline can hold on to someone elses money for so long, after putting them at inconvenience in the first place


Jack farras

Mar 17, 2017

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