SUBMIT A COMPLAINT

Airasianon response to requests to change booking

1
T Nov 15, 2017

I booked a flight foe my parter and I from Bangkok to krabi. When I come pleated my booked, it stated that I had requested baggage and insurance. Which I don't want or need. I email air Asia twice to get this amended but heard nothing back other than an automated message.
My flight details are
FD 3217
B19TUS
DEPART 11.45
DATE 06.01.18
PASSENGERS Titania May & Robert Sage

Not only to I want this booking amended, but I want the cost of the baggage and insurance refunded to me.

I'd be very grateful for any assistance with this.

Thank you.

Miss Titania May

Airasia

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