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AirAsia / customer service

Kuala Lampur, Malaysia
Contact information:

Hi,
1. Manage my booking does not work
Manage My Booking has a bug and page insists on selecting menu for flight which I have already taken. See screenshot.
System does not allow to process further without selecting meal for prev flight.

2. Filled eform contact – no response
3. Call Center – Tried multiple times and waited. The call disconnects after 3 messages to hold. Even after I choose “English” the msg to hold is in Bahasa which automatically disconnects after 3 loops.
4. Live Chat : 37 min wait. See screenshot

AirAsia

Ja
Jun 11, 2017

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