AirAsia / customer service
1. Manage my booking does not work
Manage My Booking has a bug and page insists on selecting menu for flight which I have already taken. See screenshot.
System does not allow to process further without selecting meal for prev flight.
2. Filled eform contact – no response
3. Call Center – Tried multiple times and waited. The call disconnects after 3 messages to hold. Even after I choose “English” the msg to hold is in Bahasa which automatically disconnects after 3 loops.
4. Live Chat : 37 min wait. See screenshot
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