SUBMIT A COMPLAINT

Airasiaair asia staff manila terminal 4, specifically ms. rosalyn ramos

Was removed against my will from Plane for being poisoned by bleach by airport janitor in the airport bathroom, had a bottle of water that i set on bathroom counter, was washing my face and when finished grabbed what I thought was my bottle of water and took a big drink only to find out it wasn't water but bleach to clean the bathroom, at this same time my flight was boarding, I proceeded to the gate, told the woman there briefly what had happened, she asked if I felt fit to fly, I said "YES, I'm going to be okay, just wanted someone to know" as was travelling alone and am in a foreign country felt it was in my best interest to tell another person, at this time I got in plane and took my seat, wasn't long before the taste in my mouth was so bad that I needed to spit, so I went to the restroom, not long after that there was knocking at the door from airline personnel, I opened the door to find 5 people there CLAIMING to help me, I said I was okay and that if anything harmful was going to happen it would have by then, they said the captain made the call that I couldn't fly ( without taking one look at me or talking to me directly ), at this point in my opinion I was forced off the plane. From this point on is when I was having communication directly with Ms. ROSALYN RAMOS, she was argumentative with me from the very begining, speaking over me, not listening to my constant request for simple water & basically treating me as if I was in violation of some law/rule. I was then escorted to the medical facility inside Terminal 4, she continued to be argumentative & was IN NO WAY HELPING ME, her remark to me about the water was & I'm quoting her, "WE DO NOT HAVE WATER AVAILABLE IN THIS AIRPORT" funny because as I still had the chemical taste in my mouth I need to spit, so I went to the sink only to find a 5 gallon water dispenser, I immediately started to drink some water & that started to remove the bad taste that had in my mouth. I wasn't allowed to board another flight, so I lost my reservation in Kalibo PHP1200, had to rent a room in Manila PHP 1300 & was deprived of my ability to even leave the airport do to airport security trying to force me to sign a piece of paper against my will, in my opinion my human rights were in violation, I received no help, nor did I want any, all I wanted to do is go to the destination I paid for. So what are you going to do ?

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Jan 20, 2017

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