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Air India / after customers immigration the airplane has been left.

Dear sir, yesterday we had immigrant completely and we were waiting for travel in immigration area. We regret to inform that the airplane has been left without taken us, no one can allowance, i'm pretty sure nobody allowance.
How does it possible that the customers waiting immigration area and airplane left without taking customers? There are some someone responsible in air india but they were very loose in their duty.

What can we do now?
Will we find any discount in the future?

Air India
Air India

Na
Aug 01, 2018

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