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complaint
I have been paying $19.00 every month to these people and when i call the number i cannot get any one they was helping me to pay my Student Loan I have been paying them since 2011 the person with my Account was Rony Duran his email is ronald@aidingdtudents.com and the website i try to reaching but the number has change and cannot get with anyone please help
payment
I have not received any paper work from you. I paid $400 up front then $19 a month after that. Stop taking money out of my account. I want my money back . I'm contacting my bank to have them stop payment, this is a scam. You have not contacted me like you were supposed to, no paper work. I've tried calling and the phone number is bogus, it's for a Walmart card saying I won it. Have not been able to talk with anybody for the last 5 months. Till I found this.
payment
I am trying to contact you but the phone number on the webpage is not working. I would like to stop by payment of $19.00. I did not receive the documentation stating what I was paying for as I requested. I asked to have the documents sent to me through the mail, and did not receive anything. I am now paying two different companies and the other company has sent me the requested contract; therefore, I will continue with them. Please provide me with the correct number.
Thank you,
Heather Clark
Is Aiding Student Relief legit?
Aiding Student Relief earns 67% level of Trustworthiness
Good Credibility Notice: Aiding Student Relief rated around 67% by Complaints Board. Generally safe, but exercise caution in information sharing.
Aidingstudents.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Aidingstudents.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Aidingstudents.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The aidingstudents.com may offer a niche product or service that is only of interest to a smaller audience.
- Aiding Student Relief protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We found that the website for Aiding Student Relief is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
this company has nothing to do with what I thought it did
I thought Aiding Student Relief was there to help with my loans. Thinking I had worked with them in the past I called to get some information on my loans. The lady I spoke with sounded very confused and put me on hold. I continued to hold for ten minutes until a supervisor picked up the phone and explained to me that this company is a division of the Xerox Corporation, they receive multiple calls about this on a daily basis, and they don't have anything todo with student loans. ***They are a paper and office supplier for school districts in the southwestern United States.****
Supervisor on the phone I spoke with was very nice, but it was abundantly clear that this company has no affiliation with the student loan company that I thought they did.
Just a forewarning to anybody calling about their student loans. There is some kindof mistake and this company is not affiliated with student loans.
scam
Aiding Student Relief 600 Anton Blvd #11th Fl
Costa Mesa, CA 92626.
I have been trying to get a hold of this company for sometime and all the numbers I have tried are no longer in service. Yet they are still taking money out of my account every month. I feel like I have been scammed. The number that I have tried are [protected], [protected], [protected], and [protected]. I am not sure where to go from here.
unauthorized electronic deductions
This is what I forwarded to Aiding Students Relief Program on [protected].
Hello,
I have been trying contact your company/program regarding my cancelling ANY services with this program. I tried calling [protected] X228; [protected] and [protected], but these numbers are NOT IN SERVICE, also tried faxing the cancellation and received a message that the number isn't working. I mailed the cancellation to:
Aiding Student Relief
600 Anton Blvd., Ste. 11th floor
Costa Mesa, CA 92626
The document was returned stating it is an insufficient address/unable to forward. I consider this FRAUD and have notified my financial institution about this and they WILL NOT honor ANYMORE electronic deductions from my account. Will also contact legal counsel regarding this.
I have also reported this to Navient.
Regards,
Ms. Elam
student loan forgiveness or reduction
This company works from South America storing social security numbers and banking information from students looking for help. They will offer to get you in a government program call "Student Loan Forgiveness" and they will mention president Obama, they also will charge you 4 percent of your total balance or a fee of $499.00 and a monthly payment of $19.00 per month. What they do not mention is that you can do it yourself without having to pay for it and they make the lenders think is you over the phone using the information you provide.
Your information is not safe and can be used for another porpoises.
Aiding Student Relief have a small office in costa mesa California but the real office is in Cali Colombia.
In respond to James UK...if there is nothing wrong on working from Colombia why the script and training ask to tell clients the we are base in California, is not that a lie? and even the office in California at Anton Rd is only use for mail, there is not a real office. As a client ask the "case manager" if you can apply in person or if you live in Costa Mesa go and check the address and you will maybe find the super.
Remove my account and stop stealing my money. This scam advocates to help lower student loan payments and bill you to do so. Now I'm out of money because of this
Gazipuf Bangladesh
I signed up with ASR in the fist quarter of 2016 for student loan forgiveness, and "Congratulations! You qualify" for 99% forgiveness of my $54k student loan debt. For a while, everything went just fine. I was told by my case manager that all I would have to do was pay them their service charge $600.00, then $19.99 per month for 20 years and my student loans would be "forgiven". Somehow though, I am now 2 months "behind" in my student loans, I can't get my case manager to return my emails, I call his number and the voicemail is for a different person, and the main toll free number for ASR has been disconnected, AND their website seems to have been removed. And they are still taking the $19.99 out of my bank account. I don't really give a tinker's damn if they are in Columbia, India, or Timbucktu, so long as they are a legit operation. So, let me ask you, James from the UK, does this sound to you like they are a legit operation, or have I been duped out of my hard-earned money?
Why are all the numbers to Aiding Students not working? I cannot get through to any of the numbers. Not even the ones on the web site
I am writing to complain about one of the account managers by the name of Michelle Nino. From reading the headlines about. i have become very leary. She provided me with a telephone number to text her messages. At first it worked fine but then the telephone number changed and she told me that she forgot to notify her clients. Ok... let's imbibe this her clients are the ones that are sending their payments on a monthly payment plan where they directly take it from your bank account and she forgot to notify her clients of the phone change. That to me is totally unprofessional. Your clients are the reason that you have your job. Next I stayed home late from work because I was told that their office was in California and they are two hours behind central time because I am in Illinois. When I reached her she gave me a new number to text her. On, 10/14 and 10/15 I texted her the same question and today is 10/17 and she still has not responded. If you are thinking about dealing with these people "Please hold them accountable for their actions and lack of actions". Hopefully you will be lucky and I use that term loosely to get a manager that is responsible and a business professional.
I tried consolidating my own loans... I was able to do it successfully but it took me a long ### time. Depending on the charge for someone doing this for me I might consider it but I definitely did not enjoy the several hours researching this crap... Wish the system would somehow forgive these stupid loans or make it easier to repay these damn things...
I'm sick and tired of the stigma against South America. Just because this company has an office in Colombia does not mean they are not to be trusted! I live i Cali, Colombia and actually work in the Torre de Cali where these guys are based. I have been to their office, it's a call center. They take incoming calls for enquiries about student loan relief and seem to me to be perfectly legit. All the staff are well trained and well mannered.
International firms are outsourcing to Colombia and about time too! Colombians are intelligent and charming people and I think this company (ASR) actually provides a great service. I looked into their connections and they have a well staffed office in California too. The nature of a company like this one is that only the best staff members succeed. I am sure the complaint above is from someone who didn't make the grade there and is now bearing a grudge.
Colombia is great place to live and work and many international businesses are establishing offices and outsourcing here. Keep up the good work ASR and I hope more international investors realize the potential of Colombia and its people!
This just sounds like a pissed off ex employee.
Overview of Aiding Student Relief complaint handling
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Aiding Student Relief contacts
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Aiding Student Relief phone numbers+1 (855) 624-3464+1 (855) 624-3464Click up if you have successfully reached Aiding Student Relief by calling +1 (855) 624-3464 phone number 0 0 users reported that they have successfully reached Aiding Student Relief by calling +1 (855) 624-3464 phone number Click up if you have UNsuccessfully reached Aiding Student Relief by calling +1 (855) 624-3464 phone number 0 0 users reported that they have UNsuccessfully reached Aiding Student Relief by calling +1 (855) 624-3464 phone number
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Aiding Student Relief address600 Anton Blvd #11th Fl, Costa Mesa, California, 92626, United States
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