AIC Kia of Manassas / fraud alert

Manassas, VA, United States Review updated:

I cannot understand how a company with this many complaints on the internet and the bbb is still doing business. The scam they are doing is called the3 bait and switch, which is illegal in the united states. The salesman that I had Nelson was terrible he took me on a test drive in a toyota and the car was shaking and the radio did not work. I told him that I was not intersted in this car, he said he had a nissan that was in my price range. I agrred to purchase the nissan and he said he would be able to deliver the next day. When I called the dealership the next morning he told me that the car was in another state and that he had to pick it up. Well after 3 days he said I would have to change cars back to the toyota and that it was going to cost me 499 dollars for some kinf od charge and 1000 dollars for taxes and tags when in va it cost about 490 dollars for this. This man then had the nerve to call me back and say can we do something about this car. I learned later that they had already reported this loan on my credit report. I will be contacting locl police to file complaint

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  • Su
      Nov 26, 2011

    I could say every comment on here is true about the place. First they call you and say you are approved for a loan don't have to worry about the negative equity if you have it on a trade in. The office is small there are no cars on the lot but Sorentos and one minivan a dirty Yukon and another dirty vehicle that someone could have stold if they was really in need of a car right away. My loan officer never showed of or answer her telephone she had three people waiting on her, when you call the bank they say she is on her way or down the street with another customer. Signed in at a small rinked a dink table. Dude had a nasty attitude and try to tell me they don't do credit checks when they do. I was told I didn't have to put any money down everything is included tags title and insurance. I took an 21/2 hour trip for no reason with no gas, they didn't offer any gas when we got ready to leave had to drive maybe an good five miles or more to get to an Exxon who was kind of enough to give me 5.00 gas in an Equinox then went to an shell gas station the lady there couldn't help me she was so rude. But Some lady who was nice enough to give me 10.00 and the other gave me 5.00 which is an nice couple. If it wasn't for the people who help my nephew kids and i out we would have not made iet home. I also can't forget about the guy who was grilling food at Ford right next to AIC KIA of manassa feed my family and I. Due who did my car appraisal was so rude didn't like is attitude at all. Another guy who came out and look over my car after the other one did was also rude smoking a cigarette looking at the car didn't introduce his self as the appraisal guy or said anything but hi. The first boy said that everything was cool but told me something different.Who ever get this call from First National Credit don't go it will be a waste of your time. Just remember to take money with you if you decided to go other wise say no not interested bad business you will not like it. You will be there all day the other lady who was waiting on Mrs. Stephanie fell asleep I quite sure she had told them about there self too.

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