Aguajito Veterinary Hospital / Dog died after 3 days!
My complaint is that our 4 year old Jack Russel Terrier dog contracted pneumonia and died after spending three days at the vet' for back or leg pain. Our dog was having trouble with her hind legs and would not jump to get up on her bed. After observing this for about two days we took ker to the local veterinary hospital, where we have taken most of our pets. They examined our dog, Sassy-Sade, and decided that she should stay a few days so that they could watch her. We left "Sade" at the vet' Wednesday through Friday, and I visited her every day for about two hours. The second day, I asked several (three) times about her coughing and was told that she had digested her food wrong and just needed to cough. On the third day she was being released to come home for the weekend (since they are not open over the weekend). I picked up "Sade" and asked again about her cough. I was told the same thing about her food and then assured that she would be okay. She was released with several different medications and a bill for over a thousand dollars. I got "Sade" home and made her comfortable. I watched her through the night as I gave her the medication prescribed and even patted her back to help her cough. I gave her water by dabbing a wet wash cloth across her mouth. The next morning "Sade" was up and walking and had made her way to her water dish. Only 30 minutes after "sade" drank water she died. It was so sudden that we had not time to rush her to the emergency. We were/are devastated. Through many tears, I called the veterinary and left them a message on their machine that "Sade" had died. I got no return phone call and called back after and hour had past. I got the receptionist and told her and demanded to speak with the doctor that treated "Sade". They told me she would return my call. Another hour past and I called back. This time the doctor came to the phone. She was apologetic but offered no explanations or concern. I asked about them doing a necropsy (an autopsy) and she and the other doctor sounded reluctant. I could not understand why they were either as eager or more than us to learn what had happen to "Sade" and why she had died so suddenly. I pretty much had to demand the necropsy. The results came back within two weeks and the results showed that "Sade" had contracted pneumonia. "Sadie" did not go into the veterinary hospital with pneumonia. The hospital sent roses. I have not been able to even look at that place, and still have yet to write the letter that I know I need to write requesting answers. I just have not been strong enough after having had so much loss within a year, to include a sibling. I have paid the vet'only half of the bill, as they continue to send statements and even threaten to send the account to collections. I am just speechless. How do I handle something like this? "In Memory of Sassy-Sade"