Agoda.com / dishonest
I made a hotel booking through agoda.com, and changed from 2 rooms to 1 room, and got a confirmation from agoda.com and an attached file that it is one room.
This was confirmed when i reached the hotel which the hotel showed me the information they received is 1 room.
The charges to my credit card was 2 rooms.
when brought up to agoda, the first reply was:
"The charges were correct as per my request"
The second reply was putting the blame on the hotel that the hotel has arranged for 2 rooms.
The third reply was they were going to check with the hotel to confirm.
And there isn't any reply from them after that.
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