Agoda Company / hotel
I'm badly disappointed for both the services with Agoda and with the hotel I reserved.
Today I reserved a room at saffron inn hotel in Delhi with my Agoda app, when I arrived the room I choosed and paid for was not available and they wanted to give me a very bad and smelly one instead, I tried to cancel my reservation but in the app it shows I've not any booking...now, what's going on Agoda??? Appalling service, I ‘d love to be contacted to resolve this unfortunate situation.
Sure of your understanding I'm waiting for an answer.
Stefania Di Gioia
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