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Agoda Company / early check in at novotel platinum pratunam hotel bangkok

We had made booking for Novotel Bangkok Platinum Pratunam (Name : Avneesh Sachdev, Room Number : 1907) through Agoda.com. Our check in date was 7th March and check out on 10th March'2017.Currently staying in the hotel.We reached early ie. 8:40 am at hotel and requested an early check in as we had made this request earlier also through agoda. WE HAVE A TWO YEAR OLD BABY GIRL WHO WAS NOT FEELING WELL.We had not slept for last two nights since we came all the way from Uttar Pradesh.The hotel staff said they do not have a spare room before 2 pm but ROOM CAN BE GIVEN IF WE PAY 1000 THB EXTRA.???? THIS SOUNDED SO MONEY MINDED, DISGUSTING.JUST BECAUSE OUR DAUGHTER WAS NOT WELL, we agreed and paid.WE WILL NEVER COME BACK AND WILL NEVER SUGGEST THIS HOTEL TO ANYONE.Will never make booking through AGODA.

Gi
Mar 08, 2017

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