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Agoda / cheating on nonrefund booking

India Review updated:

My booking id : 7805983 booked for city : mumbai, country : india,
Arrival : may 16, 2011, departure : may 17, 2011
First hotel choice : hotel ibis mumbai airport
We booked standard 1 double bed we were charged for the same on our credit card, by mistake we clicked to link of cancellation, and we were just keen to read cancellation policy, when we checked in, hotel staff said that your hotel reservation are cancelled, and the amount you paid, is paid to agoda, we cannot provide you the rooms on that booking, we mailed and even called them to check what exactly was the system, they didnot helped us
We lost $125, and harrasment,, no refund was given nor any room
These people cheat on you on name of system cancellation

Sw
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Comments

  • Sz
      Mar 10, 2012

    The worst thing is they mentioned in their website, it is hotel policy and not their policy! Can you imagine that they collect the money without giving it to the hotel!!!

    0 Votes
  • Ha
      Jan 13, 2013

    You can find more:
    http://www.reviewstalk.com/complaints-reviews/agoda-l2993.html
    It is obvious they are deliberately deceiving people.

    0 Votes

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