SUBMIT A COMPLAINT

Agodaasked for additional documents

Agoda is absolutely ridiculous and I don't recommend them to anyone. I tried to book a hotel stay and they did not accept my card.
I even contacted their support service and asked them to help me with my reservation and they said that there was some kind of issue with my card.
Then they said that they need a photo of my passport and photo of my card to verify that I was the real owner of the card.
I refused to do that, who do they think they are!
Agoda is not to be trusted!

Ca
May 10, 2017

Post your comment