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Agoda / agoda advertised hotel room images look nothing a like real space (booking id [protected])

Singapore

I have book 3 nights at the Harbour Plaza North Point hotel in Hong Kong with the booking ID [protected] for Premier room Via Agoda.

The photos advertised on the internet is for a brand new renovated room, however the room that was given to me from 6th Jan - 9th Jan 2017 was infact a very old room? The advertised room look nothing a like of the real room. This is a fraud in advertisement and has mislead the consumer.

I have attached 4 images ( 3 real photos taken at the room that was given to me and 1 of the advertised). As you can see there is a big difference in room quality between the advertised compare with the actual real room space.

Not happy at all Agoda

Agoda
Agoda
Agoda
Agoda

Ph
Jan 11, 2017

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