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Dear Sir,
I am guest of Etihad Airways (Guest no : [protected]). For last few weeks I am not able to login Etihad Reward Card mobile app with error "Your Etihad Guest Account seems to be suspended, please contact Etihad guest service". I have called Etihad customer service but in vain. I have also sent couple mail attaching error screen shots on [protected]@etihadguest.com but have not received even an acknowledgement by human. It is pertinent to mention that i am able login into my guest account in Etihad website, the issue is only with Reward card application.
Kindly assist.
Regards,
Chandra Shekhar
Attaching screen shots
Thanks Chandra, we can see from your interaction with the Etihad Guest team, that they have advised you to write to Guestinformation@etihadguest.com for re-activation of your account. We can see that you have already sent a message to them today. Kindly allow them a little time to assist you with re-activation. Thanks *Nic (INTR [protected])
Hi Chandra, could you please provide us your Etihad Guest account via inbox message? We will look into it for you. Thank you. *Zozo
Hi, Thanks for your response. My etihad guest account is [protected].