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CB Make-Up and Cosmetics Precision Niche Produ ts 147 North Cameron Street, Harrisburg, PA, 17101, US
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Precision Niche Produ ts
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Precision Niche Produ ts company logo

Precision Niche Produ ts

147 North Cameron Street, Harrisburg, PA, 17101, US
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9:25 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Precision Niche Produ ts - unauthorized order

I, too, ordered this trial product and shortly recieved a confirmation email but it read that if I didn't send the trial product back w/in the alotted days that my credit card would be charged the 34 something. I immediately refused that offer by an email and said do not send me this product if you are asking me to pay for an item and send it back. The scam is that it says trial and they ask you to send back the trial version of this pin cushion size skin creme. So in effect, your not paying for a trial version. Then, they still sent me the following month a full size version of the creme. I just got that and don't want to piss myself off yet today by checking my account. I know they must have charged me for the full amount of the cream. I just wonder how much money they make on people and how long they've been in business and, if the cream really works. I haven't seen any changes. Maybe they are falsey advertising...class action.

Read full review of Precision Niche Produ ts and 32 comments
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madmom76
Algonac, US
Dec 02, 2009 9:16 am EST

I had ordered a free sample of age invisible. I only had to pay $2.95 for shipping Now I have $69.00 removed from my debit card causing me overdrafts for products I did not order!

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Ray
, US
Mar 02, 2010 4:04 pm EST

Rip off subscribed for $2.41 on 12-17-2017 on 12-28-2017 $69.41 was taken out of my bank account on 12-29-2017 $7.32 for shipping, on [protected] another $69.41 plus $7.32 for shipping was taken out again I called them they returned 69.41 on [protected]. so be very careful when you subscribe to adds on the television. I was first told that I could not get my monies back I was out of a total of $155.87 I returned the product it cost me $3.00 to return it.

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LKL129
st paul, US
Oct 01, 2009 2:39 pm EDT

What about a risk free trial that ends up costing $78.41 sounds wrong? what idiot would actually agree to pay that amount for a one and half ounce jar of face cream? they draw you in with this risk-free trial junk and then sock it to your card. these people ought to be ashamed. they should be put out of business and made to refund all the money they have stolen from consumers. I never agreed to terms of service which they say that I did, but they still refuse to refund my money. they say I agreed to this on-line but I certainly did not. they are nothing but bunch of scam artists and anybody who works should be ashamed of themselves for participating in this fraud. they need to be shut down.

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Trisha Sue
, US
Jan 20, 2010 7:18 pm EST

I too became a victim of this company's "cheap" products! I saw an oppurtunity to try the product (age invisible) for credit towards a gift card and was only required to pay the shipping and handling fee. after I received the product, I called numerous times only to hear the wait music. worried about my trial period being over, I finally did get in contact w/ the representative on the 19th of january. she confirmed my cancellation of the membership and everything finished smoothly.

Later, I went home that same day and had check on my bank account online. I was appalled by the charge of $69.41 and separate $7.32! frustrated, I had to contact them again the next day because their business hours were passed. anyways, after waiting over 10 mintues, a representative finally did answer. only to my dismay, he rudely pointed that I had cancelled but not soon enough. my trial period had already expired. I explained to him that perhaps because of the mlk holiday and weekends, I was not put through to customer service. him being difficult and rude, I called again later and spoke w/ yet another rep. amazingly, she was even more rude. as I tried to explain the situation and ask if there was any alternative to being refunded, she insistingly spoke over me and steered the situation to it being solely my fault for not having called them and also not using their online website! I responded by telling her that I did understand there was a trial period and of the online resource available, but that I had wanted to speak w/ a rep to have more confirmation. I did finally have the rep understand that I wished to speak w/ the manager; only to be put on the hold list for tomorrow.

Not only does the product not work, but it is definetly not worth the price nor time!

I have read other peoples' compaints and hope that this issue will be resolved either through the supervisor or through my bank.

I am truly disappointed in the manner of business and even more so in the attitude of the employees to not be of any help.

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Twila Nyland
Burke, US
Jan 23, 2009 10:12 pm EST

I recently order their product and had the shipping and hanleling charged to my visa charge card. The company said that if you were not saiisfied to return with 14 days and you could cancel your membership and would not be charge any additional money. The shipping was Not refundable and was justified.

I returned the product UNOPENED the day following my recieving it at my expense according to the instructions I was given over the phone. On [protected] they charged my visa and additional $39.95. Where I called customer service and spoke with a Supervisor named Ashley they have done nothing but give me a run around. They agree that I cancelled the membership but that they are within their guidelines to charge me the additional $39.95.

This in my opinion is Fraud both Mail Fraud & Banking Fraud. I intend to contact the USPS and my Bank to see what steps I can take against this company.

If anyone else has had dealings with the company and have had similar issues please contact me.

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NANA_C
Moweaqua, US
Dec 26, 2011 3:28 am EST
Verified customer This comment was posted by a verified customer. Learn more

I had the same thing happen! i'm filing a complaint to get my money back.

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UknownName
Salem, US
May 03, 2011 8:08 pm EDT

I f ing hate this company. I payed $1.00 and had 15 days to return the product. well I didnt have the money to ship it back to them and I called them twice today and didnt get any where with them. I ended up being charged 120.00 f ing dollars and there is absolutely nothing I can do. these people are scammers and I would reccomend closing your bank account becuase they will keep charging you!

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quinn333
Marlton, US
Sep 15, 2010 1:39 pm EDT

Do not buy age invisible or mineral eden, you'll be sorry! I called their customer service and got a run-around. their ads are very misleading! they let you think you're getting a small trial size for $1 +shipping. I immediately canceled my membership, and was still charged $131.71 for age invisible and $78.41 for mineral eden... they refuse to refund my money. I would never pay this much for these type of products! what a scam!

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yramirez
Plantation, US
Jun 22, 2010 11:49 am EDT

I need the website to this company. Can anyone provide for me?

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Leafy
paige, US
Feb 23, 2010 4:30 pm EST

I paid the shipping on this product and then cancelled the day I got it in the mail. they offered to let me keep it for $25.00. instead of returning it. I thought that was a good deal, and I like the product. I get things in the mail all the time for these things, the trick is to cancel immediately and then they offer you a discount price to keep it. these companies all do this. you just have to be on top of it, do not wait any dayslike they say.

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