Aeropostle / shirt and jacket

1 Sacramento, CA, United States
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On october 14th, 2017 I placed an order with aeropostale and never received it!! I called aeropostale to see what the problem was and they tell me it was delivered on october 21st, [protected]@10am to an individual but I didn't receive it!! It was never delivered to me!! I checked my local post office and neighbors nothing! Even talked with my post man and he doesn't recall delivering anything! I was told by aeropostle that my order would be reshipped so I was waiting for an email with a tracking number so I could get in touch with my post office and give them the tracking number to hold and i'd pick it up from the post office. I called again this morning october 27th, 2017 and was told management said no because it was delivered but I never received it!!! I will never shop with aeropostle again!!! So basically aeropostale is telling me that they kept my money and didn't deliver my products!!! Something has to be done!!! Poor customer service!!!

Oct 27, 2017

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