Aeropostle / shirt and jacket
On october 14th, 2017 I placed an order with aeropostale and never received it!! I called aeropostale to see what the problem was and they tell me it was delivered on october 21st, [protected]@10am to an individual but I didn't receive it!! It was never delivered to me!! I checked my local post office and neighbors nothing! Even talked with my post man and he doesn't recall delivering anything! I was told by aeropostle that my order would be reshipped so I was waiting for an email with a tracking number so I could get in touch with my post office and give them the tracking number to hold and i'd pick it up from the post office. I called again this morning october 27th, 2017 and was told management said no because it was delivered but I never received it!!! I will never shop with aeropostle again!!! So basically aeropostale is telling me that they kept my money and didn't deliver my products!!! Something has to be done!!! Poor customer service!!!