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Aeroplanmerchandise redemption

I ordered two Dyson vacuums at 90, 000 points each, but only received one (my account was debited for two - 180, 000 points).
I called in to get the second vacuum but was on hold for 1 hour and 15 minutes and then the phone call was just cut off.
I use my aeroplan VISA for about $10, 000 per month of purchases, but am now ready to switch to another rewards company - Aeroplan sucks (unlike the vacuum which I have still not received!)

Ob
Jan 09, 2017

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