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AeroMexicowaiving a ticket or issuing a new flight date

I am trying to see if I can get a new flight or receive a waived ticket for medical reasons. I am scheduled to leave to Mexico but unfortunately I was not able to make the flight date and time.See the Top 10 Worst Complaints in Salinas, CA I wanted to know if there is any way they can extend my date without paying for a new ticket. If you can please contact me at your earliest convenience id appreciate it.

Best,

Ramon Alejandre

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