SUBMIT A COMPLAINT

AeroMexicopurchase

01/02/17 reservation: ahvwgt company name: safety pay received code: 13008 acct number of the bill to pay : [protected] amount paid $2, 028.48 included flight and cbx pass. Flight amount only was $1, 902.48. Cbx pass was never given to us and had to re-purchase. Original purchase paid in full on 10/20/16. Need refund of $126 for cbx pass that was not given to us. I have called airline customer service and sent emails to [protected]@aeromexico.com on 12/30/16 and have not had any resolutions or response.

Ro
Jan 09, 2017

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