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Aeromexico / 12 hour wait for bogus plane that never showed up

Houston, Mexico

Date: 11/5/2017
flight: am #782 to lax
judith b. Watson
philip p. Menendez lll

this flight never arrived. We sat in the guadalajara airport for almost 12 hours being told a new flight would be arriving every 3 hours. It never happened. Then we were told that there were no more connections in la to our flight to sacramento. Finally got out on a direct night flight to sacramento. Got home at 2 am. Crummy service... Bogus flights that never existed. We are world travellers... Never had such a bad experience. Would appreciate some type of compensation.

Ju
Nov 09, 2017

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