Coleman Furniture
reviews and complaints

I have ordered my bedroom set back in March and it is now late August and I'm still waiting for my order! No matter how many times I've contacted these guys from Coleman Furniture I get nothing but empty promises. They keep claiming I'll get my order any time soon but 6 months already passed and there is no sign of my order and I doubt that I'll ever get it! Terrible store!
I tried to get a refund but they said that they don't do refunds and asked me to be more patient. 6 months is too much! I don't want to wait any longer but these guys don't let me cancel my order!

I ordered some things from this company, but they never delivered my furniture! They even couldn't sent me a message about the delivery date. After a month they sent me an email with the date and warned me that if I couldn't take it they would cancel my order. After several calls and messages there was no responses and no solution. In the end they cancelled my order and charged $500 from my credit card for something that never made it to my home! Better choose another company because this one is horrible and they are real scammers!

I have ordered sofa from www.colemanfurniture.com, because it was sale and the price was very attractive. I placed the order and paid about $700 for the delivery as well. However, the seller didn’t deliver sofa on time. He found many excuses and promises, but I stopped to trust them. After 4 weeks I cancelled the order and asked to provide refund. But they continued to call me and sent emails with the sale items. It was very annoying.

We purchased the piece of furniture from www.colemanfurniture.com. At the beginning, the customer services were great and they even promised to provide the order to local store. But after 2 weeks they suddenly refused and no one explained why. Also we came to the local store, and the manager told us that they haven’t heard about this deal at all. They deceived us and we have no idea how to get money back.

I purchased an Aerobed. Six months later, the bed seams began to separate. I called. They sent a replacement bed. Six months later again, the bed seams separate. The very same defect. This time I am told that they will not replace it because the original 1 year warranty expired and the replacement bed only had the remainder of the warranty left from the original bed so it was a month past the warranty time. They do not give the replacement beds a new warranty because they know with their defective product they would be replacing the bed every six months. It is not a reliable product. I read other complaints on here about seams separating. Must be a common defect with Aerobeds. Buyer BEWARE !

The Aerobed is a waste of money, it only works for a short time before the seams at all the indentations start to get pinhole leaks. There is a clear design flaw in the product, they have made the material thickness too small in this area. It simply doesn't stand up to just using it, even if your careful not to dig a knee or elbow into it. The pinhole leaks can be repaired with crazy glue, (deflate before applying glue) it takes a while to find them though, and after a while you wind up getting a new leak every night regardless. It will drive you mad. If the thing only cost a few bucks it might be acceptable but for the price of the item it should have been designed better.

We bought the expensive twin sized Aero Bed pillow-top with the quick-inflate pump. The first one broke after 3 seconds - did not complete its cycle of inflating the bed, nor would it switch to deflate. We took it back to Bed Bath & Beyond and they switched it out, no problem. Tonight I tried the 2nd one - this pump would not even start at all. I am taking it back tomorrow and will try to get another manufacturer's bed, or our money back. I'm very disappointed with Aerobed, as it had been recommended to me by others.