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AEP / billing

1 VA, United States Review updated:

This company continues to raise prices. They will bill costomers without approval and once the raise is denied they refund the money to all the customers. This is not right, but however legal. I lived in a trailer worked as a manager and lived on my own. I could leave my heat off for 12 hours a day and still get a bill of 2-500 dollars. THis is absolutly ridiculus to raise prices like that in the economy that we are having to day. They had enough money to go around and replace all the meter boxes. I told customer services i didnt agree with the reader and wanted a second opinion, i was refused to have a second opinion. Due to not that many power resources, i have no option but to continue to pay if want electricity.

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Comments

  • Po
      14th of Mar, 2010
    0 Votes

    Here is another problem I have found. Some of the Electric companies are very biased. Business rates vary from consumer rates. I have seen people denied being allowed to have their electric turned on, because of certain people having "POWER" to authorize your electric to be turned on. One local individual, plays favorites towards electrical contractors. And if you get them mad, they won't even turn your electric on. And the PUCO boards are a scam, you have to go thru 100's of hurdles to get a meeting, and they know that.

    If anyone else knows of power companies, giving preferential treatment towards "Certain" electrical contractors, and now turning peoples electric on, unless they give "Tithes" to these certain contractors, people need to post about it.

  • Ru
      22nd of May, 2010
    0 Votes

    SO TRUE, AND WHAT THEY ARE DOING KNOW IS CLAIMING TO PUT CONSUMERS ON A PAYMENT PLAN, AND YOU TALK WITH THESE PEOPLE FOR 2O MINUTES AND WHEN YOUR LIGHT BILL COME ITS STATES YOU OWE 385.00 OR YOUR SERVICE WILL BE CUT OFF, YOU CALL AND ASK WHAT ABOUT THE PAYMENT PLAN, THEY WILL STATE TO YOU, YOU SUPPOSE TO PAY WHATEVER AMOUNT THAT DAY YOU CALL AND THEN CALL US BACK AND CONFIRM THE PAYMENT PLAN, NONE OF THIS WAS STATED TO THE CONSUMER THE DAY OF THE FIRST CONVERSATION BUT THEY WILL HAVE IT DOCUMENTED ON THEIR COMPUTER THAT IT WAS.THIS COMPANY IS MONOPOLIZING RIGHT KNOW BECAUSE THEY KNOW WE AS CONSUMERS NEEDS LIGHTS AND ITS WRONG SOMETHING NEEDS TO BE DONE CAN SOMEONE FIND SOMEONE WHO WE AS CONSUMERS CAN FIND AWAY TO COMPLAIN TO CONGRESS OR SOMEONE TO PUT A STOPPAGE TO THE MONOPOLIZING OF THIS ONE COMPANY

  • Dh
      28th of Feb, 2011
    0 Votes
    AEP - billed a deposit every year
    appalachian power
    West Virginia
    United States

    they charge me a deposit after winter charges for the last 3 years and my electric has not been turned off. i could see if it was turned off and require one when turned back on. but this is not the case.

  • Ge
      5th of Jan, 2013
    0 Votes

    keep voting for corrupt Goverment and we keep getting screwed. Obama what a joke of a president. why cant he stop big companys from screwing people. Maybe hes getting some kickback in his pocket for doing nothing. Yeah hes for the people alright. people sending us these power bills. I was just told that Appalachian power has no payment plans. lol these telemarketing csr's need to know what the company can and will do. been paying 164 for 3 years and get bill today for 569.87. wtf. alot of bs charges. keep screwing the people ought to be his saying. Im so tired of seeing these linemen standing on side of road working (AEP) 1 working 8 holding cups of coffee. guess these BS charges are for thier coffee. Ill pay your damn bill with a note inside saying FY too.gets me when someone who doesnt even make 360 dollars a week cant eat or cook food cause all his money goes for power. not food or anything else but power. if you dont cook and allways at work with nothing on at home. why the hell is bill so high. time to invest in sandbags. Our Goverment sucks along with Appalachian power. Keep voting for these dumb ### in office.

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