A&E Factory Service / repair/customer support

United States
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I never write reviews, who has time. But I have never had such a terrible experience trying to get service and resolution. repeated dropped calls, refusal to allow me to speak with a supervisor. No clue as to what to do to fix the issue. Parts not ordered, could not follow up with the technician, etc etc. It was a truly terrible experience. I would never give them business in the future. If you have a warrenty issue, and they are the ones assigned by the manufacturer to fix it, request someone else. They are awful, they are so bad, I am not sure why they are still in business.

Aug 29, 2016

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