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1.0 5 Reviews

AdvanDate Complaints Summary

0 Resolved
5 Unresolved
Our verdict: Engaging with AdvanDate at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ComplaintsBoard
B
12:54 am EDT
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AdvanDate advandate

As soon as this crook (Rick Jacobson from "AdvanDate") gets a negative comment he writes 3 (!) positive reviews about himself to bury the negative comment. Proof: https://www.dropbox.com/s/63c1teso6wqiqk5/haa.png?dl=0

He wrote all these comments on the same day.

AdvanDate is a scam that should be avoided at all costs. He speaks with his clients rudely and hates all of them. He states that all negative comments come from competition while ALL of the negative comments found on TrustPilot either have the "Verified order" badge (proof: https://www.dropbox.com/s/k7i9opmg2jp7r6a/haaa.png?dl=0) or have been reported by Rick Jacobson as "this is not a client" and then republished by TrustPilot after checking the review and contacting the customer and finding out he REALLY spoke with Rick Jacobson as in the case of this review https://www.trustpilot.com/reviews/598d281b4c250f07a07a0842

AdvanDate should be avoided at all costs. And I am not talking about the quality of the software now which is low, but about the personality of this person and his hatred towards everyone.

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ComplaintsBoard
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1:41 am EDT
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AdvanDate advandate

I bought this software with high hopes.The instructions were horrible (worthless actually) and when I would try to resolve a problem it was clear that the people at Advandate were more interested in deflecting blame or laying any fault on you.
We were told you didn't need any coding experience yet once you try to use the app script it becomes clear you need a lot of coding experience. Of course they are more than willing to help for more money. I tried to get some modifications done to the website only to find out after many complications that they limit who can and can't work on your site. They had the nerve to call the people I hired liars when the issue was with Advandate.
The software is descent, the company is pathetic.
Luckily I got the Entrepreneur package so I can make as many sites as I want.You are welcome to contact me at [protected]@gmail.com and I will help you start your website without having to pay them a dime.

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4:12 am EST
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AdvanDate advandate

It was one of excellent but cruel after sale support from advandate which I think no body will not get as ever from any of IT people from world.After all Mr.Rick Jacobson never know how to speak with his customers.You can read from his own words how he treated me when I asked to update my website.he made so many excuses not to give me the updates of my dating website.Actually I had beg his pardon to re activate my website feeling so sad to see the situation of my website after paying him 300$ .He said the company was sold to another party and dating script is discontinued.The he says somany bad words with that I am not a customer .It became very late to know what kind cheaters are behind the website if advandate.com.it clearly visible from their own words send to my mail by the cheap cuning Rick Jacobson,

hahaha now I am the last victim of him

and pretent to be a good person

Never trust these foxes becasue they are disguised under cover fraud people from U.S

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Is AdvanDate legit?

Our verdict: AdvanDate's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate AdvanDate's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

AdvanDate earns 68% level of Trustworthiness

Good Credibility Notice: AdvanDate rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.

Advandate.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Advandate.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Advandate.com you are considering visiting, which is associated with AdvanDate, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • AdvanDate protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to AdvanDate. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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8:35 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

AdvanDate - scammers beware

Advandate professional dating software scammers beware Bought software, and it is garbage. Does not work, they keep asking for more money. No help, and if you complain they hang up on you... Beware of advandate professional dating software scammers beware

Read full review of AdvanDate and 12 comments
ComplaintsBoard
R
7:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

AdvanDate complaint

When i first start contact whith Rick he was werry open, answare fast on skype and show werry god service, as he also promes me the best service. I did pay him 200 USD and he did watt we agree. Then i pay 100 USD moore, that was part of our agreement. But it was moore to do on the page, and it was stil not working. Then he sendt me the bill iss 400 USD. I did lukkely only pay the 200 again, becose after that he newer do anything moore for me and the page. The hole page a shame. After weeks and weeks and weeks he just send me a few words on email that he gonne do the jobb, but he newer do it. He dont answare my email, he dont answare the skype.
Then suddenly sending me a mail, claim that he alredy done watt i payd for, but the page like chit, just crap, stil not working.

Thats my experience.
Rick send me last mail 12 July:

"Software was 300 dollars and you only paid 200 dollars so you owed me 100 more. You just paid 200 more. 100 that you owed me and 100 for the WORK that I did on your site. Was NOT a scam. You got a problem with that then you go get a lawyer. I'm not going to play games with you. I know what you paid and I know what work was done."

This just ###. He newer make my page work, he just suddenly stopp responding after last payment on 200 usd. Advandate is a scam.
Hes program i see fore sale at 50 USD, just seach the nett and you see it 50 USD. When i told Rick he was laughing. He say my 200 USD was fore the best costomer service.
You should report Rick Jacobson and Advadate to BBB if you have a complaint: http://www.bbb.org/wyoming-and-northern-colorado

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KristineGuy
, SE
Feb 04, 2017 1:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am an actual customer of AdvanDate. I am not a competitor. I will give a detail investigative report on their customer support, software security, access to source code, and possible bugs found. If AdvanDate does something good I will post it. If they do as they promise, they will get a good grade and more people will buy their products. Good service always equal more sales. Let's begin: Before I purchased the software, AdvanDate Pre-Sale team promised "in writing" that they will upon installation 1. remove their branding everywhere on the script. 2. basic customization of the index/homepage (add languages, replace image, edit Search box age 18-103 instead of 20-103, one template for the homepage and a different for the internal pages). ***Nothing was done***. After I purchased the software for $500 they did not keep their promise and stated I should hire a dating site developer to have the script customized or do it myself. They suggested the "client area" has a forum and I may find answers to most of my questions. By the way they took 3 days to install the software. Remember they only give you 30 days of free support. I asked them for access to the back end (administration) so I can I play around with the code since I am familiar with programming. It has been 4 days now they have not sent my username and password for both back end and client area. I had to asked my hosting company for access to the administration area which they gave me. Now, 7 days have passed. I only have 3 more weeks of free support, let's see what is going to happen this week. I think they are playing games to get you pass the 1 month free support so that they can charge you $95 per month thereafter and play some more games until you are locked in at the $95 per month support for life. I hope I am wrong. Let's see if they can redeem themselves. Pre-Sales (they will tell you anything so you can buy the product). Grade: A+ before you buy. After purchase (they save your IP address, you can't talk to them after purchase of the product): F Customer Support Grade: F Administration URL Path Security: F Administration source code provided: F Training Manual (I have not seen any training manuals: F

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Jason Lee 2
, US
Oct 05, 2016 7:15 am EDT

The leading dating software provider with 50 installs of the app? :-D What about the non-leaders then? https://play.google.com/store/apps/details?id=com.advandate&hl=en
AdvanDate is a scam and a one man show, of the famous scammer Rick Jacobson from Wyoming. He thinks that he can hide in the snow in Wyoming and no one will get to him. Nice try. Stay away from AdvanDate scam! Rick Jacobson will scam you out of your hard earned money!

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R
Rick Jacobson
, US
Oct 05, 2016 6:57 am EDT

These are fake reviews done by the competition. They are laughable at best. Charging for customer service? That's insane. Again, these are fake comments by one certain competitor that feels they need to blacklist other providers in hopes that they can sell more software. These are just absurd. Our customers know how we operate. I guess this is what you get when you're the leading dating software provider located in America.

J
J
JBC645
, US
Aug 21, 2016 2:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i bought this AdvanDate software 3 month agopremium licence, and support very bad ! or true no there's support ! only if you want buy they answer to you after goodbye for money!
i bought with Paypal also they are scammer ! i asked money back after 2 days ! but paypal said we can't help you !now emeeting they change site screen, 2 days i wrote to them because i try to go into my customer area they cancel me from customer area ! they said to me we don't know because we buy this site now ))))
software no work good
2 facebook login no work
registration for new users come double
so be careful people from this site if you don't believe i have all e-mail and Transaction of money from paypal

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