The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Advanced Antivirus / invasion of my computer!

1 Visalia, CA, United States Review updated:
Contact information:
Phone: 559-713-0740

I get constant popups that start with a yellow one of the yellow triange with an exclamation mark and "System performance monitor: Warning" saying our system performance is slowed by 47% and internet connection speed decreased by 39% probably due to spyware or adware, then suggesting I "click on this aloon" (sic) to dowload spyware scan tool to remove... I suspect that this spyware was loaded on specifically for this purpose, since our default internet screen suddenly changed without cause last week and our sound is no longer working. Anyway, if I x out of the balloon, then I start getting an onslaught of popups demanding that I download this antivirus software. However, I have not heard of this company, there is not 800 number, only an email address, so I do not want And when I continue to x out of the constant popups, then I start getting this rapid series of porno pictures, really graphic, whichand it says these are on my computer - NOT!!! How do I get rid of this? I need my computer for online courses and work, and these popups get worse and worse, preventing me from doing anything. HELP!!!

Ta
Sort by: UpDate | Rating

Comments

  • Br
      14th of Aug, 2008
    0 Votes
    Advanced Antivirus - Intentional and unauthorized download of Malware on my computer.
    Advanced Antivirus
    10004 Highland Way
    Streetsboro
    Ohio
    United States
    Phone: 330-626-3398

    I was surfing the web when suddenly I recieved a " security alert" from
    Advanced Antivirus stating that there where 200 Trojan type viruses
    on my computer.

    I already have antivirus protection.
    This company had downloaded Malware on to my computer.

    Luckily I found a program to clean the Malware from my hard drive.

    These people should be shut down.

  • Bo
      11th of Sep, 2008
    0 Votes

    I recommend downloading Super Anti Spyware(superantispyware.com) to remove any other bad spyware, malware, etc. the trojan will show up in it too, maybe if there is a keylogger it might show up i am not sure of that but then i would do the following:

    This is from the site-spywareremove.com/removeAdvancedAntivirus.html

    Advanced Antivirus Manual Removal Instructions

    Step 1 : Use Windows File Search Tool to Find Advanced Antivirus Path

    1. Go to Start > Search > All Files or Folders.
    2. In the "All or part of the the file name" section, type in "Advanced Antivirus" file name(s).
    3. To get better results, select "Look in: Local Hard Drives" or "Look in: My Computer" and then click "Search" button.
    4. When Windows finishes your search, hover over the "In Folder" of "Advanced Antivirus", highlight the file and copy/paste the path into the address bar. Save the file's path on your clipboard because you'll need the file path to delete Advanced Antivirus in the following manual removal steps.



    Step 2 : Use Windows Task Manager to Remove Advanced Antivirus Processes

    1. To open the Windows Task Manager, use the combination of CTRL+ALT+DEL or CTRL+SHIFT+ESC.
    2. Click on the "Image Name" button to search for "Advanced Antivirus" process by name.
    3. Select the "Advanced Antivirus" process and click on the "End Process" button to kill it.
    4. Remove the "Advanced Antivirus" processes files:
    AAVSetup[1].exe
    aav.exe
    c:Program FilesAAVaav.exe

    Step 3 : Use Registry Editor to Remove Advanced Antivirus Registry Values

    1. To open the Registry Editor, go to Start > Run > type regedit and then press the "OK" button.
    2. Locate and delete the entry or entries whose data value (in the rightmost column) is the spyware file(s) detected earlier.
    3. To delete "Advanced Antivirus" value, right-click on it and select the "Delete" option.
    4. Locate and delete "Advanced Antivirus" registry entries:
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun "Antivirus"
    HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun "Antivirus"
    HKEY_CURRENT_USERSoftwareAAV
    HKEY_CURRENT_USERSoftwareAntiVirus
    HKEY_CLASSES_ROOT.key

    Step 4 : Detect and Delete Other Advanced Antivirus Files

    1. To open the Windows Command Prompt, go to Start > Run > type cmd and then press the "OK" button.
    2. Type in "dir /A name_of_the_folder" (for example, C:Spyware-folder), which will display the folder's content even the hidden files.
    3. To change directory, type in "cd name_of_the_folder".
    4. Once you have the file you're looking for type in "del name_of_the_file".
    5. To delete a file in folder, type in "del name_of_the_file".
    6. To delete the entire folder, type in "rmdir /S name_of_the_folder".
    7. Select the "Advanced Antivirus" process and click on the "End Process" button to kill it.
    8. Remove the "Advanced Antivirus" processes files:
    aav.cpl
    AAVSetup[1].exe
    Advanced Antivirus.lnk
    aav.exe
    c:Documents and SettingsBleepingDesktopAdvanced Antivirus.lnk
    c:WINDOWSsystem32aav.cpl
    c:Program FilesAAVaav1.dat
    c:Program FilesAAVaav0.dat
    c:Program FilesAAVaav.cpl
    c:Program FilesAAVaav.exe

    Then to protect yourself from getting it back by blocking the site http://www.AAV2008.com

Post your comment