This review was chosen algorithmically as the most valued customer feedback.
While I was setting up my Mp4 player. This company said I needed a 3 year plan in payment of 49.90 for apple/ipod support. It has been confirmed that I was scammed out of my money.
This advance telecom inc company is either a bunch of crooks are manifestly associated with crooks. Yesterday i paid it some $78. 00 via paypal for what was supposed to be a 3 year subscription to a music online downloads service. I was supposed to receive certain software and unlimited downloads. I have not received even a reply. Let alone any any software or downloads. The email offering me this music downloads service purported to come from "musiconline@onlinexsource.com" and had the following contact address at its foot: -
Plaza neptuno, local #7
Via ricardo j alfaro, tumba muerto
Panama ciudad
Republica de panama
Beware !
It is now patently obvious both advance telecom inc and the panamanian ### are nothing but crooked, scamming, con - artists and thieves.
Don't go near either either of them.
S
S
steve
,
1 comments
steve
Oct 16, 20087:43 pm EDT
Did not recieve confiramation and link to download. Have since learned that this site is fraudulent and there are numerous complaints about them. I would think that Paypal would have banned them or alerted buyers. I would like to cancel payment to them and expect this to be rectified.
thankyou
-Steve
K
K
Kell Ann Redhead
Keokuk, US
1 comments
Kell Ann Redhead
of Keokuk, US
Dec 19, 20081:44 am EST
I purchased an IPOD for my husband as a gift. While setting it up on ITUNES an unlimited download popped up.
I purchased a 1 Year unlimited music download Membership for$60 ... on what I thought was a subsidory company of iTunes ... via PayPal with the SO CALLED BUSINESS - ADVANCE TELECOM INC whose contact Email was verified by the PayPal receipt that I received in my Email Inbox as sales@ulimited.com
I have received nothing for my money!
B
B
BethLN
Chatham, US
1 comments
BethLN
of Chatham, US
Jan 01, 200912:32 pm EST
I was trying to download mozilla firefox and ot scammed into purchasing 3 - year special (Didn't realize mozilla was free) i paid through paypal and can't figure out how to stop transaction. After seeing all the complaints here, i, too am surprised that paypal deals with this company. They will get my complaint as well.
S
S
SEJ66
Crestmead, AU
2 comments
SEJ66
of Crestmead, AU
Jan 31, 20096:41 am EST
I purchased a 1 Year unlimited music download Membership for approx $60 AUS ... on what I thought was a subsidory company of iTunes ... via PayPal with the SO CALLED BUSINESS - ADVANCE TELECOM INC whose contact Email was verified by the PayPal receipt that I received in my Email Inbox as sales@ulimited.com
I heard NOTHING from this company at all via Email how to activate my membership and FOUND THIS COMPLAINT BOARD by entering ulimited on a Google Search toolbar and was so DISMAYED and SADDENED to "say the least" when I realised that I TOO HAD BE SCAMMED of my hard saved spending money.
I am a single mother of 4 children and doing it "EXTREMELY HARD" on the pension often going without many luxuries in life and this was a gift to my teenager son for Xmas.
I will try to report this business to PayPal and any SCAM REPORTING SITES that I may find on the net.
I suggest that "EVERYONE DOES THE SAME" so they can BLOCK these FRAUDSTERS.
$60 is the world to me and my children. I actually vomited in the kitchen sink just before I sent this email from the heartache this caused myself and my son.
I hope they are happy in their mansion surrounded by luxurious items KNOWING they are SCAMMING the DECENT, HONEST PEOPLE that entrusted their faith with a purchase.
All I can say is KARMA.
Sue J from Queensland, Australia.
suesue@dodo.com.au
L
L
Linda Rice
,
1 comments
Linda Rice
Aug 15, 20082:51 pm EDT
This company put a charge through my pay pal and was not legitimate. I tried to get the down loads the next day and there was no such company.
D
D
Dennis razzino
Corrimal, AU
1 comments
Dennis razzino
of Corrimal, AU
Jan 08, 20093:13 pm EST
On the 9/1/2009 I ordered Flash Player 10 through PAYPAL.
I was unable to download the software, nor was I able to contact ADVANCE TELECOM INC.
The listed web site was unreachable, it came up as address does not exist.
I payed good money for nothing.
BUYER BEWARE the site is a scam.
P
P
Peare
,
1 comments
Peare
Oct 23, 20081:02 pm EDT
Paid by Pay Pal for three years service for Google Earth and did not receive promise3d download instructions.
F
F
Floyd
,
1 comments
Floyd
Oct 10, 20084:34 pm EDT
I was almost sucked into "buying" this service. I had gone all the way to the PayPal page and stopped for some reason. I looked deeper int0 Advance Telecom and found your site. Thank you so much for saving me from making a huge mistake.
D
D
DAVID REDDING
,
1 comments
DAVID REDDING
Dec 03, 20084:01 pm EST
I purchased the macromedia flash 10.0 with down load instructions to be e-mailed to me. I paid 49.95 but didn't receive any instructions
S
S
snowapples2005
,
3 comments
snowapples2005
Nov 16, 200811:45 pm EST
I would like a full refund as i was missled as to what i was getting. I was under the impression when i download google earth that thats what i was doing. At no time did google earth say anything about advance telecom inc.
A
A
amma
,
1 comments
amma
Nov 05, 20089:41 pm EST
I paid for pdf 2009 but could not get back to download page.
I then called their support line and waited over 15 minutes before speaking to someone.
They asssured me the download link would be sent to my email address within 1 / 2 hour. I'm still witing for it.
V
V
vylette
Sydney, AU
1 comments
vylette
of Sydney, AU
Dec 27, 200811:28 pm EST
an email was sent to me by dailygproducts advising that i could get subscription to watch all the movies and music i can download for 50% off for 3 yrs subscription for us $31.44 when i go back to the site it just keep asking me to get access. there are no movies... i hate myself ...waaaaa pls catch these ###...
J
J
Joan
Lakewood, US
1 comments
Joan
of Lakewood, US
Dec 26, 20089:13 pm EST
I have not received any code to be able to download Itunes. I did not get what I paid for,
L
L
Les Erdelyi
Nightcliff, AU
1 comments
Les Erdelyi
of Nightcliff, AU
Jan 28, 20094:23 pm EST
I payd for subscription for 3 years (twice by mistake) so far I received nothing for it
S
S
seansyme
,
1 comments
seansyme
Aug 19, 20086:36 am EDT
paid for tv channels from an email recieved, £ 32 but did not recieve the product
A
A
Antonio JC
,
1 comments
Antonio JC
Nov 23, 20088:10 am EST
Advance Telecom Inc is a major rip-off. I am very surprised that Pay Pal is accepting charges for them. Please forward complains to them and to the FCC.
M
M
Mr A
London, GB
1 comments
Mr A
of London, GB
Jun 01, 200911:27 am EDT
The unlimited.com domain is NOT registered to Advance Telecom Inc. Its registered to a computer distributor in London, England, so there is little point in sending email to the sales@ address.
See:
http://www.whois.net/whois/unlimited.com.com
L
L
Laurie
, US
1 comments
Laurie
of US
Mar 27, 20095:52 pm EDT
I thought I was buying a 1 year download from itunes for $30.00 US. I have the bill but apparently this service does not exist through itunes and who knows where my money went
A
A
Annie
St Saviours, GB
1 comments
Annie
of St Saviours, GB
Mar 02, 20093:38 pm EST
Verified customerThis comment was posted by a verified customer. Learn more
I was scammed, it said if I paid roughly £34 through paypal I would have 3 years unlimited itunes downloads. It makes me sound really stupid believing them but at the time I had never used itunes, didn't really know anything about it and had never downloaded music from any site beforehand.
S
S
SEJ66
Crestmead, AU
2 comments
SEJ66
of Crestmead, AU
Jan 31, 20099:07 am EST
Can you remember the name of the website to alert anyone else and post it on here perhaps?
I have submitted a complaint to PayPal and I believe we should submit one to iTunes ESPECIALLY! That should stop them.
J
J
Joe
Richmond, US
1 comments
Joe
of Richmond, US
Jan 25, 20093:18 pm EST
Verified customerThis comment was posted by a verified customer. Learn more
yes I bought a 3 year membership for nero and never got the downoad link! I bought it through paypal for $49.96, I have a reciept. please send me the link for the download to my email. childofgod169@gmail.com
Thanks
Joe Wilson
2501 turner rd.
Richmond, Va
23224
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Merrill Dohnson
Holdend, US
1 comments
Merrill Dohnson
of Holdend, US
Jan 20, 200910:19 pm EST
I purchased spreadsheet software from Advance Telecom Inc Jan 9, 2009. The cost for a three year subscription which would be regularly updated. It cost $49.96 for the three years. The order information said that I would receive an email with downloading instructions and keys. It is now Jan 20, and I have received nothing.
Merrill
D
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Dennis Neaves
Jacksonville, US
1 comments
Dennis Neaves
of Jacksonville, US
Jan 02, 20095:29 pm EST
Dear Sirs,
I just now (Friday, January 2, 2009, 6:00pm) bought your Browser product. I ask your forgiveness - I don't know where my head was, but I thought I was purchasing something else. You may very well have a very good product, but I do not want it
I would like to cancel this order and have my $49.95 returned. Please let me know if this is the proper format for canceling our agreement. If not I ask for instructions to properly make the cancelation.
Sincerely,
Dennis Neaves
K
K
Kimo44
Middleburg, US
1 comments
Kimo44
of Middleburg, US
Dec 26, 20084:36 pm EST
Today I purchased an add-on to Google Earth that would mark my contacts for me and added the 3 year service, it sounded good to me. Went through PayPal and when I got my confirmation email from PayPal surprise, surprise, surprise the amount was twice as much as the service I had ordered and from this Advance Telecom Inc. a company that I have never heard from. I to posted a complaint with PayPal as soon as I realized what was going on. I will post one with Google as soon as I send this. Watch out for Advance Telecom Inc. Hope I can get my money back like some of you.
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Paul
Oakdale, US
1 comments
Paul
of Oakdale, US
Dec 22, 20089:10 am EST
Advance Telcom Inc. Scammed yesterday. Purchased on an iPhone, which needs an account with an ITunes store. The iPhone comes with no documentation. So I google login and password for iTunes and come to a page for a setup - and three options: 1 year, 2 year and VIP 3 years - this takes you the payment page where I selected PayPal. I have initiated a dispute and will no doubt escalate it to the highest level possible at PayPal. I am not happy all the way around. Found out of course you can establish your login and password at the iTunes store once the iTunes software is downloaded. Have not received anything from Advanced Telcom Inc.
H
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hector
Providence, US
1 comments
hector
of Providence, US
Dec 20, 20089:25 pm EST
paid for 1 year movie download subscription and got nothing in return. When I go to movie downloads site, I am redirected to subscription site to pay for service.
B
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Bob G.
Aldan, US
1 comments
Bob G.
of Aldan, US
Dec 14, 20089:20 pm EST
Well, you can add me to the list of people that were scammed by "Advance Telecom". I ordered ITunes through them and as soon as I paid them $29.88 for the 1 year plan (thru Paypal), I knew I had just made a huge mistake. All I wanted to do was install my existing ITunes account on this computer. Now, there is no way to get into their site without joining again. I Emailed them, but it seems like the EMail never went out. Imagine that! I called their Customer Service number, but they just put me on hold so I hung up right away out of fear that it would end up being one of those $200.00 phone charges that you always hear about. Their web address indicates that they're based in CHINA? Can someone confirm this? I'm still waiting to hear back from them, but a little voice in my head keeps telling me that's not going to happen anytime soon, if ever.
Bob G.
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Marg McKenna
,
1 comments
Marg McKenna
Dec 03, 20087:31 am EST
I'm right there with the rest of you. I had previously downloaded Google Earth for free but thought I'd sign up for their 3 year membership as they do a great job. Was a little surprised when it listed Advance Telecom as the payee but I was naive enough to accept this.
After a month had come and gone with no item, I went to the PayPal site and entered a dispute. Also mentioned to them that this group should be banned. I had the money returned to my PayPal account the next day. Maybe if we all go through PayPal, they'll be more aware of this problem.?
Hope you all get your money back.
J
J
Jim Bennett
,
1 comments
Jim Bennett
Dec 02, 200810:32 am EST
I took out a 3 year membership and am completely unable to download anything from them. I intend to contact Pay Pal to try to get a refund.
P
P
Paul Henkins
,
1 comments
Paul Henkins
Nov 28, 20085:38 pm EST
just got scammed by advance telecom inc for 3yr.antivirus that i did not get the down load for. cost me 69.14
A
A
A Zahner
,
1 comments
A Zahner
Nov 17, 20087:08 pm EST
I wish I would have looked here first. I was also ripped off for $49.96. I filed a dispute with PayPal and asked them why they are still allowing this vendor to collect money through them. I hope I get my money back.
R
R
Robert Minnick
,
1 comments
Robert Minnick
Nov 17, 20085:58 pm EST
Thought I was supporting Google when I signed up for Google Earth.
Google needs to take action quickly and stop this scam.!
J
J
jayster
,
3 comments
jayster
Nov 17, 200812:27 pm EST
I work for a company called Advanced Telecom Services and we are getting calls from consumers who have us confused with this scammer. I should point out that the offending company is Advance Telecom Inc. It is easy to see hoe someone could confuse companies but it doesn't make it any easier when someone is screaming obscenities at you over the phone.
P
P
Pam Skuse
,
1 comments
Pam Skuse
Nov 17, 200812:14 am EST
I ordered Nero 2009 DVD Burner and payed for it via PayPal. I didn't receive that link. I did receive the download link for Nero 8 Trial, but they refused to send me the serial number because the DEMO had expired. When I tried to email them the emails were returned. The sales department send me the DVD bruner XP, which I could have downloaded over the internet for free legally.
S
S
snowapples2005
,
3 comments
snowapples2005
Nov 16, 200811:49 pm EST
i was missled when downloading google earth and want my money back it was deceptive and had nothing to do with google earth.
S
S
snowapples2005
,
3 comments
snowapples2005
Nov 16, 200811:34 pm EST
i got took the same way, thought i was downloading google earth 2009 and had to sign up for a membership. who do i see about a refund
T
T
Ted Tomlin
,
1 comments
Ted Tomlin
Nov 16, 20087:00 pm EST
I'm old enough to know better but got sucked in trying to add features to my iphone. Just anouther $30 lesson I guess.
C
C
Cathy Lovett
,
1 comments
Cathy Lovett
Nov 15, 200811:51 am EST
I wish I could have seen the complaints before I paid for the 3 yr. membership firefox and I have not received the download instructions. What a sham! Refund my money through paypal. How many other inoccent people are you ripping off? What is this world coming to?
K
K
kristin
,
1 comments
kristin
Nov 13, 20087:32 pm EST
I got scammed for $49.96 trying to buy avast antivirus software. The website that I visited turned out to be a scam because the real one offers a home version for free. I am contacting Avance telecom now to get my money back. I'll keep you informed.
This advance telecom inc company is either a bunch of crooks are manifestly associated with crooks. Yesterday i paid it some $78. 00 via paypal for what was supposed to be a 3 year subscription to a music online downloads service. I was supposed to receive certain software and unlimited downloads. I have not received even a reply. Let alone any any software or downloads. The email offering me this music downloads service purported to come from "musiconline@onlinexsource.com" and had the following contact address at its foot: -
Plaza neptuno, local #7
Via ricardo j alfaro, tumba muerto
Panama ciudad
Republica de panama
Beware !
It is now patently obvious both advance telecom inc and the panamanian ### are nothing but crooked, scamming, con - artists and thieves.
Don't go near either either of them.
Did not recieve confiramation and link to download. Have since learned that this site is fraudulent and there are numerous complaints about them. I would think that Paypal would have banned them or alerted buyers. I would like to cancel payment to them and expect this to be rectified.
thankyou
-Steve
I purchased an IPOD for my husband as a gift. While setting it up on ITUNES an unlimited download popped up.
I purchased a 1 Year unlimited music download Membership for$60 ... on what I thought was a subsidory company of iTunes ... via PayPal with the SO CALLED BUSINESS - ADVANCE TELECOM INC whose contact Email was verified by the PayPal receipt that I received in my Email Inbox as sales@ulimited.com
I have received nothing for my money!
I was trying to download mozilla firefox and ot scammed into purchasing 3 - year special (Didn't realize mozilla was free) i paid through paypal and can't figure out how to stop transaction. After seeing all the complaints here, i, too am surprised that paypal deals with this company. They will get my complaint as well.
I purchased a 1 Year unlimited music download Membership for approx $60 AUS ... on what I thought was a subsidory company of iTunes ... via PayPal with the SO CALLED BUSINESS - ADVANCE TELECOM INC whose contact Email was verified by the PayPal receipt that I received in my Email Inbox as sales@ulimited.com
I heard NOTHING from this company at all via Email how to activate my membership and FOUND THIS COMPLAINT BOARD by entering ulimited on a Google Search toolbar and was so DISMAYED and SADDENED to "say the least" when I realised that I TOO HAD BE SCAMMED of my hard saved spending money.
I am a single mother of 4 children and doing it "EXTREMELY HARD" on the pension often going without many luxuries in life and this was a gift to my teenager son for Xmas.
I will try to report this business to PayPal and any SCAM REPORTING SITES that I may find on the net.
I suggest that "EVERYONE DOES THE SAME" so they can BLOCK these FRAUDSTERS.
$60 is the world to me and my children. I actually vomited in the kitchen sink just before I sent this email from the heartache this caused myself and my son.
I hope they are happy in their mansion surrounded by luxurious items KNOWING they are SCAMMING the DECENT, HONEST PEOPLE that entrusted their faith with a purchase.
All I can say is KARMA.
Sue J from Queensland, Australia.
suesue@dodo.com.au
This company put a charge through my pay pal and was not legitimate. I tried to get the down loads the next day and there was no such company.
On the 9/1/2009 I ordered Flash Player 10 through PAYPAL.
I was unable to download the software, nor was I able to contact ADVANCE TELECOM INC.
The listed web site was unreachable, it came up as address does not exist.
I payed good money for nothing.
BUYER BEWARE the site is a scam.
Paid by Pay Pal for three years service for Google Earth and did not receive promise3d download instructions.
I was almost sucked into "buying" this service. I had gone all the way to the PayPal page and stopped for some reason. I looked deeper int0 Advance Telecom and found your site. Thank you so much for saving me from making a huge mistake.
I purchased the macromedia flash 10.0 with down load instructions to be e-mailed to me. I paid 49.95 but didn't receive any instructions
I would like a full refund as i was missled as to what i was getting. I was under the impression when i download google earth that thats what i was doing. At no time did google earth say anything about advance telecom inc.
I paid for pdf 2009 but could not get back to download page.
I then called their support line and waited over 15 minutes before speaking to someone.
They asssured me the download link would be sent to my email address within 1 / 2 hour. I'm still witing for it.
an email was sent to me by dailygproducts advising that i could get subscription to watch all the movies and music i can download for 50% off for 3 yrs subscription for us $31.44 when i go back to the site it just keep asking me to get access. there are no movies... i hate myself ...waaaaa pls catch these ###...
I have not received any code to be able to download Itunes. I did not get what I paid for,
I payd for subscription for 3 years (twice by mistake) so far I received nothing for it
paid for tv channels from an email recieved, £ 32 but did not recieve the product
Advance Telecom Inc is a major rip-off. I am very surprised that Pay Pal is accepting charges for them. Please forward complains to them and to the FCC.
The unlimited.com domain is NOT registered to Advance Telecom Inc. Its registered to a computer distributor in London, England, so there is little point in sending email to the sales@ address.
See:
http://www.whois.net/whois/unlimited.com.com
I thought I was buying a 1 year download from itunes for $30.00 US. I have the bill but apparently this service does not exist through itunes and who knows where my money went
I was scammed, it said if I paid roughly £34 through paypal I would have 3 years unlimited itunes downloads. It makes me sound really stupid believing them but at the time I had never used itunes, didn't really know anything about it and had never downloaded music from any site beforehand.
Can you remember the name of the website to alert anyone else and post it on here perhaps?
I have submitted a complaint to PayPal and I believe we should submit one to iTunes ESPECIALLY! That should stop them.
yes I bought a 3 year membership for nero and never got the downoad link! I bought it through paypal for $49.96, I have a reciept. please send me the link for the download to my email. childofgod169@gmail.com
Thanks
Joe Wilson
2501 turner rd.
Richmond, Va
23224
I purchased spreadsheet software from Advance Telecom Inc Jan 9, 2009. The cost for a three year subscription which would be regularly updated. It cost $49.96 for the three years. The order information said that I would receive an email with downloading instructions and keys. It is now Jan 20, and I have received nothing.
Merrill
Dear Sirs,
I just now (Friday, January 2, 2009, 6:00pm) bought your Browser product. I ask your forgiveness - I don't know where my head was, but I thought I was purchasing something else. You may very well have a very good product, but I do not want it
I would like to cancel this order and have my $49.95 returned. Please let me know if this is the proper format for canceling our agreement. If not I ask for instructions to properly make the cancelation.
Sincerely,
Dennis Neaves
Today I purchased an add-on to Google Earth that would mark my contacts for me and added the 3 year service, it sounded good to me. Went through PayPal and when I got my confirmation email from PayPal surprise, surprise, surprise the amount was twice as much as the service I had ordered and from this Advance Telecom Inc. a company that I have never heard from. I to posted a complaint with PayPal as soon as I realized what was going on. I will post one with Google as soon as I send this. Watch out for Advance Telecom Inc. Hope I can get my money back like some of you.
Advance Telcom Inc. Scammed yesterday. Purchased on an iPhone, which needs an account with an ITunes store. The iPhone comes with no documentation. So I google login and password for iTunes and come to a page for a setup - and three options: 1 year, 2 year and VIP 3 years - this takes you the payment page where I selected PayPal. I have initiated a dispute and will no doubt escalate it to the highest level possible at PayPal. I am not happy all the way around. Found out of course you can establish your login and password at the iTunes store once the iTunes software is downloaded. Have not received anything from Advanced Telcom Inc.
paid for 1 year movie download subscription and got nothing in return. When I go to movie downloads site, I am redirected to subscription site to pay for service.
Well, you can add me to the list of people that were scammed by "Advance Telecom". I ordered ITunes through them and as soon as I paid them $29.88 for the 1 year plan (thru Paypal), I knew I had just made a huge mistake. All I wanted to do was install my existing ITunes account on this computer. Now, there is no way to get into their site without joining again. I Emailed them, but it seems like the EMail never went out. Imagine that! I called their Customer Service number, but they just put me on hold so I hung up right away out of fear that it would end up being one of those $200.00 phone charges that you always hear about. Their web address indicates that they're based in CHINA? Can someone confirm this? I'm still waiting to hear back from them, but a little voice in my head keeps telling me that's not going to happen anytime soon, if ever.
Bob G.
I'm right there with the rest of you. I had previously downloaded Google Earth for free but thought I'd sign up for their 3 year membership as they do a great job. Was a little surprised when it listed Advance Telecom as the payee but I was naive enough to accept this.
After a month had come and gone with no item, I went to the PayPal site and entered a dispute. Also mentioned to them that this group should be banned. I had the money returned to my PayPal account the next day. Maybe if we all go through PayPal, they'll be more aware of this problem.?
Hope you all get your money back.
I took out a 3 year membership and am completely unable to download anything from them. I intend to contact Pay Pal to try to get a refund.
just got scammed by advance telecom inc for 3yr.antivirus that i did not get the down load for. cost me 69.14
I wish I would have looked here first. I was also ripped off for $49.96. I filed a dispute with PayPal and asked them why they are still allowing this vendor to collect money through them. I hope I get my money back.
Thought I was supporting Google when I signed up for Google Earth.
Google needs to take action quickly and stop this scam.!
I work for a company called Advanced Telecom Services and we are getting calls from consumers who have us confused with this scammer. I should point out that the offending company is Advance Telecom Inc. It is easy to see hoe someone could confuse companies but it doesn't make it any easier when someone is screaming obscenities at you over the phone.
I ordered Nero 2009 DVD Burner and payed for it via PayPal. I didn't receive that link. I did receive the download link for Nero 8 Trial, but they refused to send me the serial number because the DEMO had expired. When I tried to email them the emails were returned. The sales department send me the DVD bruner XP, which I could have downloaded over the internet for free legally.
i was missled when downloading google earth and want my money back it was deceptive and had nothing to do with google earth.
i got took the same way, thought i was downloading google earth 2009 and had to sign up for a membership. who do i see about a refund
I'm old enough to know better but got sucked in trying to add features to my iphone. Just anouther $30 lesson I guess.
I wish I could have seen the complaints before I paid for the 3 yr. membership firefox and I have not received the download instructions. What a sham! Refund my money through paypal. How many other inoccent people are you ripping off? What is this world coming to?
I got scammed for $49.96 trying to buy avast antivirus software. The website that I visited turned out to be a scam because the real one offers a home version for free. I am contacting Avance telecom now to get my money back. I'll keep you informed.