Potlatch Resort
reviews and complaints

I just check back here for a look around one year after complaining. So far there is no improvement at all. Same lazy employees only this time they appeared to have under age workers cleaning up the lot. What a dump NO IMPROVEMENT . Recommedations are avoid if at all possible. The Pot Latch Potlatch Resort in Laconner Needs improvement.

I visited friends staying there over the weekend, who rented a trailer. I would have insisted on a partial refund! The trailer wasn't cleaned well from the previous occupant. The was rancid grease in a frying pan, the "list of utensils" that was supposed to be the was was lacking. The site has -zero- to offer, it's not really within walking distance of anything. The only amenities on the site weren't functioning. The pool and hot tub was closed and the staff didn't seem to make much of an attempt to fix them. The kids where shooed away because the ping pong table was "broken". I would never pay to stay at this place.

Advance resorts of America Potlatch resort Laconner, Washington. At first look everything seemed good. Outdoor park tidy although seemed to have many puddles of water around campsites. The recreation room and showers are terrible. There is no handicap access to the weight room that I could find, the swim pool downstairs was nice, there are two hot tubs. The showers and the entry to the pool are horrible. The vinyl matt on the floor is filthy. I stayed one week and never saw a janitor team. Each morning a front desk personal quickly attempted to clean the place but it was just not getting done. The employees seemed more concerned with their own personal tasks then with customer service. I mostly saw them sitting in front of a computer screen or reading a book. The maintenance personal spent most of the time tinkering with small gas powered engines then with maintaining the spa. During our stay the hot tubs lost heat twice. The pool and spa closed down unexpectedly and then two nights later the place opened up at midnight for a loud private party that campers could not attend. Who ever is in charge of this place should travel up there and clean house. By the way they are generally way over priced for the few services they provide. Not a happy camper, this place needs help.